Patient Registration Rep, Outpatient- Full Time, Days- Saint Francis, DE

Trinity Health Mid-Atlantic; Wilmington (DE); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a full-time Patient Registration Representative for the Outpatient Registration Department. This role involves managing patient registrations, ensuring financial compliance, and delivering exceptional customer service. The ideal candidate will have a high school diploma, relevant experience, and strong communication skills. Join a team committed to diversity and inclusion in healthcare.

Benefits

Medical, Dental, & Vision Coverage

Retirement Savings Program

Paid Time Off

Tuition Reimbursement

Free Parking

Qualifications

• At least 1 year of experience in hospital admissions or business office.
• Knowledge of insurance verification preferred.
• Medical Terminology required.

Responsibilities

• Perform outpatient and inpatient registration functions.
• Provide excellent patient-focused customer service.
• Ensure patients meet financial requirements.

Skills

Communication

Customer Service

Education

High School graduate degree

Tools

EPIC EMR

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Saint Francis Hospital, a member of Trinity Health Mid-Atlantic, is looking for an experienced full time Patient Registration Representative to join our Patient Access team in the Outpatient Registration Department!

Employment Type:
Full Time

Shift:

1 FTE, 40hrs/wk Monday- Friday 8a-4:30pm, weekend and Holiday requirements per department needs.

The Patient Access Rep is the entry level position of the Patient Access career path. The PAR performs outpatient and inpatient registration functions; Provides general information to hospital users, patients and families; Ensures that patients meet financial requirement; Provides excellent patient focused customer service; Communicates effectively to service delivery areas to maximize patient flow and customer service.

The PAR I employee is certified in all functional areas for PAR I which include:

• Up-Front Collections

• Emergency Department

• Registration Outpatient Registration

• OP Surgery & Special Procedures

• Registration

• Express Check-In Desk

• Insurance Verification

Minimum Qualifications:

• High School graduate degree required

• At least 1 year of experience working in hospital admissions, business office and/or physician's office required

• Knowledge of EPIC EMR

• Knowledge of insurance verification highly preferred

• Must have strong verbal and written communication skills.

• Medical Terminology required.

We offer a competitive salary and comprehensive benefits including:

• Medical, Dental, & Vision Coverage

• Retirement Savings Program

• Paid Time Off

• Tuition Reimbursement

• Free Parking

• And more!

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.