Patient Registration Remote EST

Option Care Health; Charleston (WV); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading home health service provider in Charleston, WV is looking for a Specialist, Patient Registration. This role is responsible for facilitating new patients' transition to services, ensuring a smooth onboarding experience. Candidates should have a high school diploma, at least two years of relevant experience, and strong customer service skills. The position offers a competitive salary, flexible benefits, and a focus on quality care.

Benefits

Medical, Dental, & Vision Insurance

Paid Time Off

401K Retirement Savings Plan

Tuition Reimbursement

Mental Health Services

Qualifications

• Ability to support numerous referrals and priorities at one time.
• Ability to work in a fast-paced environment.
• High degree of quality focus.

Responsibilities

• Engages with patients and referral sources to coordinate discharge.
• Secures patient’s upfront payment and assists with financial options.
• Supports activities to ensure clean claims and denial management.

Skills

Multi-tasking

Customer service

Attention to detail

Problem solving

Education

High school diploma or equivalent

Minimum of two years related experience

Job description

Overview

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.

Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary

The Specialist, Patient Registration is responsible for facilitating new patient’s transition to Option Care Health services with the goal of delivering a consistent onboarding experience where patients and referral partners feel Option Care Health makes it easy to transition care. The Specialist, Patient Registration works in conjunction with Sales to prepare patients for OCH services and facilitates all aspects of the patient’s transition to home/AIS.

Job Description

Job Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Patient Registration Supervisor and Manager with special assignments as needed.

Supervisory Responsibilities

Does this position have supervisory responsibilities? NO

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

Education and Experience

Basic Education and/or Experience Requirements

High school diploma or equivalent is required.

Minimum of two years of experience in related experience required.

Basic Qualifications

Ability to multi-task and support numerous referrals/priorities at one time.

Ability to work in a fast past environment.

Must be detail-oriented and have a high degree of quality focus.

High degree of customer service skills required.

Ability to trouble shoot, problem solves and collaborate with cross-functional team members across sales and operation functions.

Travel Requirements

N/A

Preferred Qualifications

Preferred Qualification & Interests

Previous healthcare/medical billing experience preferred.

May perform other duties as assigned

Salary

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $16.50-$25.53

Benefits

• Medical, Dental, & Vision Insurance
• Paid Time off
• Bonding Time Off
• 401K Retirement Savings Plan with Company Match
• HSA Company Match
• Flexible Spending Accounts
• Tuition Reimbursement
• myFlexPay
• Family Support
• Mental Health Services
• Company Paid Life Insurance
• Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.