Patient Registration Coordinator Urgent Care Float Pool

Texas Health Huguley FWS; Maitland (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Patient Registration Coordinator for their Urgent Care Float Pool. This full-time role emphasizes customer service, ensuring patients feel safe and respected from the moment they arrive. The coordinator will manage the entire patient registration process and must demonstrate strong communication and multitasking abilities. Ideal candidates will possess a high school diploma and CPR certification, with a preference for those with pediatric experience. Join a community-focused organization that values integrity and teamwork, where your contributions will make a meaningful impact on patient care.

Benefits

Benefits from Day One

Paid Days Off from Day One

Mental Health Resources and Support

Qualifications

• High School Diploma required; CPR certification must be maintained.
• Strong customer service and communication skills are essential.

Responsibilities

• Responsible for the complete patient registration process.
• Ensure a positive first impression for patients through excellent service.

Skills

Customer Service

Communication Skills

Multitasking

Education

High School Diploma or equivalency

Tools

CPR Certification

Job description

Job Description - Patient Registration Coordinator Urgent Care Float Pool (25004794)

Job Number:

25004794

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Full time; hours of Centra Care operation are Monday-Friday 8am-8pm, and 8am-5pm on Saturdays and Sundays, and some holidays. 40 hours a week, float pool schedule built a month in advance. Flexibility is needed, shifts time may vary, but hours will fall within the CC hours of operation.

The role you’ll contribute:

Under supervision of the Practice Manager, the Patient Registration Coordinator is accountable for the patient's first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.

The value you’ll bring to the team:

• Demonstrates through behavior Florida Hospital’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork
• Drives customer service initiatives by creating and owning the patient experience
• Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously
• Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data
• Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration

The expertise and experiences you’ll need to succeed:

• High School Diploma or equivalency
• CPR - Cardiac Pulmonary Resuscitation. Must maintain certification at all times. If certification is not current at time of hire, the employee must obtain a valid card within their first ninety days Upon Hire

Preferred qualifications:

• Prior pediatric experience (for Kids Urgent Care Centers)

Job Organization

Primary Location

Work Locations:

CP AHS LAKE DESTINY 901 NORTH LAKE DESTINY ROAD SUITE 400 Maitland 32751