Patient Registration Coordinator (Bilingual)

Community Dental Partners; Lockhart (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health (PPO/HSA), Vision, Dental

Disability insurance (STD/LTD)

Accident Insurance

Life Insurance

Paid Time Off

Holiday Pay

Hep B and CPR Certifications

Company provided Polos

Career Growth Opportunities

Online Learning Courses

Competitive Compensation

Paid training

Employee fun days

Holiday celebrations

Employee Assistance Program (EAP)

Perks @ Work

Employee Discount Program

Job summary

Community Dental Partners seeks a Patient Registration Coordinator to greet patients, collect and verify insurance, and support front desk operations. This role acts as the bridge between front and back office, delivering a warm patient experience.

The ideal candidate will have dental experience, strong customer service, and the ability to multitask in a busy environment. This on-site role offers a comprehensive benefits package and opportunities for growth.

Qualifications

• Dental experience is required.
• Customer service skills to ensure patient needs are met.
• Ability to prioritize and address multiple demands.
• Effective communication with the clinical team, patients and staff.

Responsibilities

• Greet patients upon arrival.
• Obtain and verify insurance information and route to staff.
• Update patient status in the computer per guidelines.
• Verify insurance details and frequencies when needed.
• Assist with attaching payments and sending claims.
• Maintain front office area and lobby.
• Perform other duties as assigned.

Skills

Customer Service

Multitasking

Communication

Team Mindset

Problem Solving

Education

High School Diploma or GED

Job description

Patient Registration Coordinator

Career Growth Opportunities, Health Benefits, Paid Time Off

Community Dental Partners - revolutionizing dental care for underserved patients by creating an amazing doctor, staff, and patient experience. Our mantra is who we are.

We’re committed to a culture of values.

We believe in a bigger picture: one in which everyone has the tools, training, and support they need to work their best and bring their skills and service to their community. We are in the relationship business where it's more than just dentistry. Our 9 pillars are built on humility, gratitude, personal honesty, and responsibility.

What we do matters. We are passionate. We work as a team. We stand for excellence—always.

Interested in joining our team?

BENEFITS & PERKS:

• 401(k)
• Health (PPO/HSA), Vision, Dental,
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Company provided Polos
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program
  
• Employee, Spouse, and Child Life Insurance Options
• Accident Insurance

THE POSITION: The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. We are looking for a happy, responsible individual who takes initiative. This individual is a team player and sets the mood for patients as they enter the office. The Patient Registration Coordinator is someone that has the opportunity to bring a smile to the patients, to be able to give them a wonderful patient experience. This role provides the bridge between the front and back of the office. They are able to support the patient, staff, and doctors in many different ways. If you like to make connections with people this is the right position for you!

ESSENTIAL DUTIES:

• Greet patients upon arrival
• Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Hands out the paperwork to the patient according to their needs handles routine questions and reviews the paperwork for accuracy when it is turned in.
• Change and update patient(s) status in the computer according to establishes guidelines
• Verifying insurance and frequencies when needed.
• This greeter will assist with attaching payments, sending claims, checking billable x-rays
• Clean/maintain front office area/lobby
• Perform other duties as assigned

REQUIREMENTS:

• High school diploma or GED preferred.
• ** Dental Experience is Required **

OTHER QUALIFICATIONS:

• Customer Service Skills – must be able to provide excellent patient service to ensure their dental needs are being met.
• Multi-Tasker – ability to prioritize and address multiple demands concurrently.
• Communication – must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary.
• Team Mindset – the ability to work within a team for the good of the patient.
• Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues.

Schedule and Location: Monday-Friday & 1 Saturday a month
Family Smiles Lockhart

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affineve Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Internal ID: CDP100