Patient Registration Coordinator (Bilingual)

Cdpcareers; Kaufman (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health insurance

PPO/HSA

Vision

Dental

Disability insurance

Life Insurance

Paid Time Off

Holiday Pay

CPR Certifications

Career Growth Opportunities

Online learning

Job summary

Community Dental Partners is seeking a Patient Registration Coordinator to serve as the first point of contact for patients and visitors, delivering friendly, organized front-desk service. You will collect and verify insurance information, update patient status in the system, and support the clinical team by routing paperwork and assisting with payments.

This role requires dental experience and a high level of customer service, multitasking, and clear communication in a team-focused environment.

Qualifications

• High school diploma or GED preferred.
• Dental experience is required.
• Excellent customer service skills.
• Ability to multitask and prioritize.
• Strong communication with the clinical team and patients.

Responsibilities

• Greet patients upon arrival.
• Obtain insurance information, review for accuracy, and route to staff; hand out paperwork according to needs.
• Update patient status in the system per guidelines.
• Verify insurance and claim frequencies when needed.
• Assist with attaching payments, sending claims, and checking billable X-rays.
• Maintain front office area/lobby.
• Perform other duties as assigned.

Skills

Customer Service Skills

Multi-tasker

Communication

Team Mindset

Positive Problem Solver

Education

High school diploma or GED

Job description

Patient Registration Coordinator

Community Dental Partners—revolutionizing dental care for underserved patients by creating an amazing doctor, staff, and patient experience. Our mantra is who we are.

We’re committed to a culture of values.

We believe in a bigger picture: one in which everyone has the tools, training, and support they need to work their best and bring their skills and service to their community. We are in the relationship business where it is more than just dentistry. Our nine pillars are built on humility, gratitude, personal honesty, and responsibility.

What we do matters. We are passionate. We work as a team. We stand for excellence- always.

BENEFITS & PERKS

• 401(k)
• Health (PPO/HSA), Vision, Dental
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Company provided Polos
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program
• Employee, Spouse, and Child Life Insurance Options
• Accident Insurance

THE POSITION

The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. We are looking for a happy, responsible individual who takes initiative. This individual is a team player and sets the mood for patients as they enter the office. The role provides the bridge between front and back of the office, supporting patients, staff, and doctors in many different ways. If you like making connections with people this is the right position for you!

ESSENTIAL DUTIES

• Greet patients upon arrival.
• Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Hand out the paperwork to the patient according to their needs, handle routine questions, and review the paperwork for accuracy when it is turned in.
• Change and update patient status in the computer according to established guidelines.
• Verify insurance and claim frequencies when needed.
• Assist with attaching payments, sending claims, and checking billable x-rays.
• Clean/maintain front office area/lobby.
• Perform other duties as assigned.

REQUIREMENTS

• High school diploma or GED preferred.
• Dental experience is required.

OTHER QUALIFICATIONS

• Customer Service Skills – must provide excellent patient service to ensure their dental needs are met.
• Multi-tasker – ability to prioritize and address multiple demands concurrently.
• Communication – must communicate effectively with the clinical team, patients, responsible parties, and other staff as necessary.
• Team Mindset – the ability to work within a team for the good of the patient.
• Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues.

Schedule and Location

Monday-Friday
Brite Smile - Gun Barrel

CDP is an Equal Opportunity Employer.

Community Dental Partners is an Equal Opportunity and Affirmitive Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.