Patient Registration Coordinator

New Season; Rossville (GA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

New Season is seeking a Patient Registration Coordinator I in Georgia to greet, register, and schedule patients in a healthcare setting. You will help ensure accurate insurance verification and collect patient balances while maintaining HIPAA standards.

This role requires strong customer service and communication skills, attention to detail, and the ability to work with diverse patient populations to support patient success.

Qualifikationen

• HS diploma or GED required.
• Experience in the field preferred.
• Strong communication and interpersonal skills are essential.

Aufgaben

• Verify insurance coverage and eligibility for new patients.
• Communicate patient financial obligations including deductibles and co-pays.
• Process patient payments and manage balances in system.
• Schedule patient appointments and coordinate transportation as needed.
• Assist patients with grant applications and verify coverage in systems.

Kenntnisse

Customer service

Communication

Attention to detail

Ausbildung

HS diploma/GED

Tools

Excel

Google Sheets

Jobbeschreibung

Job Summary:

The Patient Registration Coordinator I is the first point of contact for greeting, registering, and scheduling patients in a healthcare setting. This position manages the financial health of the facility by collecting patient responsibility, accurately verifying insurance, and collecting balances. This position requires a warm and compassionate personality who enjoys working with a diverse patient population and is dedicated to patient success.

Description

Job Summary:

The Patient Registration Coordinator I is the first point of contact for greeting, registering, and scheduling patients in a healthcare setting. This position manages the financial health of the facility by collecting patient responsibility, accurately verifying insurance, and collecting balances. This position requires a warm and compassionate personality who enjoys working with a diverse patient population and is dedicated to patient success.

Essential Functions:

• Obtain and validate insurance coverage and benefit details for new patients, plan updates, and changes in patient ID numbers to ensure compliance with payer requirements.
• Perform weekly and annual eligibility checks to verify active coverage status, including plan type and primary/secondary insurance designation.
• Communicate patient financial obligations, including deductibles, co-insurance, copay, and out-of-pocket costs, to help patients understand their financial responsibilities.
• Process patient payments in systems, maintain financial contracts, and update overdue balances to manage outstanding patient responsibilities.
• Act as the primary contact to facilitate effective communication with patients and address any issues regarding benefits, authorizations, and patient financial responsibilities.
• Assist patients with grant applications by helping patients complete grant-related forms, perform coverage checks in Waystar, and enter and manage patient information in grant portals as needed.
• Schedule patient appointments and arrange transportation for patients with insurance-covered or grant-supported travel needs.
• Review daily and monthly reports to identify and correct missing or incorrect system information, reducing errors and ensuring claim accuracy.
• Ensure submission of clean claims and reduction in payer denials by adhering to both organizational and departmental policy and procedures.
• Perform special projects and other duties as needed. Assist with special projects by utilizing Excel/Google spreadsheets and communicate results.
• Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Other Duties as Assigned.

Supervisory Responsibilities:

None.

Essential Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

Job Or State Requirements

HS diploma or GED: must have experience in the field