Join to apply for the Patient Registrar: PT role at Firelands Health.
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Join to apply for the Patient Registrar: PT role at Firelands Health.
- Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.
- Work/life: You will find support to help you manage your personal life while building a career.
- Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.
Job Details
DescriptionPosition Highlights:- Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.
- Work/life: You will find support to help you manage your personal life while building a career.
- Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.
About Firelands HealthOur goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.
Firelands Health is the area’s largest and most comprehensive resource for quality medical care. We are “big enough to care for you, and small enough to care about you”. We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.
Our Core ACE Values: Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.
What You Will Do- Register inpatients and outpatients, understanding critical communication techniques to obtain accurate and complete patient demographic and financial information.
- Perform patient interviews using appropriate techniques in a compassionate, empathetic manner, whether on the phone or in person.
- Maintain patient flow and inform supervisors of departmental and patient issues promptly.
- Understand all insurances with an above-average knowledge of Medicare MSP Guidelines.
- Obtain insurance carrier information, scan insurance cards, and verify all patient demographic, insurance, and medical data for accuracy.
- Obtain signatures of consent for treatment, information release, and insurance payments; refer uninsured patients to Financial Counseling if applicable.
- Ensure HIPAA compliance by providing Notice of Privacy Practices and reviewing information release questions with patients.
- Record patient admission information and coordinate with nursing for inpatient room assignments.
- Escort patients, orient them to their rooms or departments, and route registration forms appropriately.
- Answer telephone courteously, assist callers, and monitor patient status changes.
- Meet or exceed productivity and quality standards.
- Validate orders and medical necessity, explain ABN process, and obtain signatures.
- Use registration software for accuracy, including address and insurance verification.
- Complete document scanning, support point-of-service collections, and demonstrate proficiency with hospital computer systems.
- Handle valuables responsibly, understand hospital policies, and explain deposit responsibilities.
- Use medical terminology accurately and handle difficult situations tactfully.
- Maintain a professional appearance and adapt to policy changes.
What You Will Need- High School diploma or equivalent, plus medical terminology training.
- Effective communication skills, computer proficiency, and willingness to work varied hours.
- Ability to read, write, lift 25 pounds, and assist with patient mobility.
Seniority level
Employment type
Job function
- Health Care Provider
- Industries: Hospitals and Health Care
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