Patient Registrar – Mercy Health Physicians - Lorain ENT - Medical Office

Mercy Health; Lorain (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Mercy Health is seeking a Patient Registrar for its Lorain ENT medical office. This role involves greeting patients, processing registrations, scheduling appointments, and maintaining accurate medical records. The ideal candidate will have excellent communication and customer service skills. Join us to help enhance community health and well-being.

Benefits

Comprehensive medical, dental and vision plans

Flexible spending accounts

Paid time off

Educational Assistance

Qualifications

• Prior experience in patient registration/healthcare preferred.
• Knowledge of medical terminology and ICD-9 coding preferred.

Responsibilities

• Processing patient registration and verifying demographics.
• Scheduling appointments and explaining financial options.
• Maintaining patient flow and troubleshooting issues.

Skills

Problem-solving

Communication

Interpersonal Skills

Basic Math Skills

Education

High School Degree or GED

Job description

Thank you for considering a career at Mercy Health!

S cheduled Weekly Hours:

40

Thank you for considering a career at Mercy Health!

S cheduled Weekly Hours:

40

Work Shift:

Days/Evenings (United States of America)

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.

Patient Registrar – Mercy Health Physicians - Lorain ENT - Medical Office

Job Summary:

The Patient Registrar is the first line of quality service to our patients and the community. Additionally, the Patient Registrar will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.

Essential Functions:

• Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner.
• Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems.
• Ability to answer internal and external calls in a friendly and helpful manner.
• Must possess the ability to troubleshoot and resolve problems promptly.
• Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately.
• Other duties as assigned.

Education:

• High School Degree or GED

Experience:

• Prior experience in patient registration/healthcare preferred but not required.
• Knowledge of medical terminology and ICD-9 coding is preferred but not required.

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills.
• Engage with staff and patients in a professional manner.
• Basic math skills

M ercy Health is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

Ear Nose and Throat - Lorain

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [e-mail] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail] .

About the company

Mercy Health, formerly Catholic Health Partners, is a Catholic health care system with locations in Ohio and Kentucky.

Notice

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