Patient Registrar (FT)

Medical University of South Carolina; Florence (SC); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Medical University of South Carolina in Florence, SC seeks a full-time Patient Registrar to accurately register patients for inpatient and outpatient services. Responsibilities include gathering patient information, conducting insurance verification, financial counseling, and explaining hospital policies to ensure proper billing and service delivery.

The role emphasizes strong customer service, adherence to MUSC Health policies, and meeting department standards.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years hospital or medical environment experience.
• Must follow department standards and MUSC Health policies.

Responsibilities

• Register patients for inpatient and outpatient services with accurate data collection.
• Conduct financial counseling, insurance verification, and interview patients.
• Explain hospital policies and services; resolve routine inquiries and issues.
• Support positive public relations through professional conduct and adherence to guidelines.

Skills

Customer service

Interpersonal skills

Education

High School Diploma or GED

Job description

Job Description Summary

Opportunity for a FT Patient Registrar at MUSC/Florence, SC!

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC003625 FLO - Admitting (FMC)

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

40

Job Description

The registration clerk's purpose is to provide accurate registration for accurate billing. The registration clerk is responsible for gathering patient information for inpatients, outpatients, and all other points of registration, involving patient interviews, financial counseling, and insurance verification. Responsibilities also include explaining hospital policies regarding visitation, payment for charges, and services available; handling routine inquiries and problems; and ensuring positive public relations through careful execution of these duties.

The registrar is responsible for meeting and/or exceeding customer service expectations related to the registration process. He or she must be fully trained in and understand MUSC Health Patient Financial Services policies and procedures related to the position and administer them according to established guidelines. Routine performance evaluations result in a 95%–98% success rate to meet expectations and 100% or greater to exceed expectations.

Additional Job Description

Education: High School Degree or Equivalent

Experience: At least 2 years of experience in a hospital or medically related environment. Must be able to follow directions and perform work according to department standards.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees