Patient Registrar - FT

MUSC Health; Florence (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Medical University Hospital Authority (MUHA) in Florence, SC seeks a Registration Clerk responsible for accurate patient registration to support billing.

You will collect patient information for inpatients and outpatients, perform interviews, provide financial counseling, verify insurance, and explain hospital policies on visits and payments.

A high school diploma is required; at least 2 years in a hospital setting preferred; strong customer service mindset and attention to detail expected.

Qualifications

• High school diploma or equivalent.
• At least 2 years in a hospital or medical environment preferred.
• Able to follow directions and work according to department standards.

Responsibilities

• Gather patient information for inpatient, outpatient, and all registrations.
• Conduct patient interviews, provide financial counseling, and verify insurance.
• Explain hospital policies regarding visitation, charges, and payments.

Skills

Customer service

Attention to detail

Communication skills

Education

High school diploma or equivalent

Job description

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC003625 FLO - Admitting (FMC)

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

40

Job Description

The registration clerks' purpose is to provide accurate registration for accurate billing. The registration clerk is responsible to gather patient information for inpatients, outpatient and all other posts of registration, involving patient interviews, financial counseling and insurance verification; explanation of hospital policies regarding visitation,payment for charges and services available. Also, handles routine inquiries and problems. Ensures good public relations by careful exercise of this function. The registrar is responsible for meeting and/or exceeding customer service expectations related to the registration process. He/she is fully trained and understanding of MUSC Health Patient Financial Services policies and procedures related to his/her job description and the administration of those according to established guidelines. Routine evaluation of performance results in a 95% to 98% success rate to meet expectations and 100% or greater to exceed.

Additional Job Description

Education: Must possess a high school diploma or equivalent Experience: At least 2 years or experience in a hospital or medically related environment. Must be able to follow directions and perform work according to department standards.

Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.