Patient Registrar: Fast, Friendly Registration & Insurance

HCA Healthcare; Dublin (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

HCA Healthcare’s Parallon is seeking a Registrar to register patients in a timely, accurate manner, interviewing them for account information and verifying insurance coverage.

The role includes bedside or workstation registration, ensuring chart accuracy, collecting patient liability, and obtaining necessary signatures while guiding patients through the billing process with a focus on service excellence.

Qualifications

• 1 year of related experience preferred.
• Proficiency with Microsoft Office applications required.

Responsibilities

• Interview patients at workstations or bedside to obtain all necessary account information.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify all insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Ensure that all necessary signatures are obtained for treatment.
• Process patient charts according to paperwork flow needs and established productivity standards.
• Interview incoming patients, relatives and/or other responsible individuals to obtain identifying and demographical information with insurance and financial information.
• Assign Insurance Plans (IPlans) accurately.
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources.
• If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, online or phone call.
• Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Skills

Customer service

Microsoft Office

Tools

Passport system

Job description

HCA Healthcare’s Parallon is seeking a Registrar to register patients in a timely, accurate manner, interviewing them for account information and verifying insurance coverage.

The role includes bedside or workstation registration, ensuring chart accuracy, collecting patient liability, and obtaining necessary signatures while guiding patients through the billing process with a focus on service excellence.