Patient Access & Registration Specialist

HCA Healthcare; Nashville (TN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

401(k) Plan with match

Education support

Fertility and family building

Job summary

HCA Healthcare's Parallon division in Nashville, TN seeks a Registrar to ensure timely and accurate patient registration. You will interview patients for account information, verify insurance, and collect patient liability while delivering exemplary customer service.

Responsibilities include bedside registration, obtaining signatures, processing charts, and confirming pre-authorizations. The role requires proficiency with Microsoft Office and at least 1 year of related experience, with a focus

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required

Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans) accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Tools

Microsoft Office

Job description

HCA Healthcare's Parallon division in Nashville, TN seeks a Registrar to ensure timely and accurate patient registration. You will interview patients for account information, verify insurance, and collect patient liability while delivering exemplary customer service.

Responsibilities include bedside registration, obtaining signatures, processing charts, and confirming pre-authorizations. The role requires proficiency with Microsoft Office and at least 1 year of related experience, with a focus