Patient Registrar - ER/FT (Florence, SC)

MUSC Health; Florence (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

MUSC Health is seeking a full-time Patient Registrar for the ER department to manage patient registrations accurately. This role involves gathering patient information, ensuring compliance with hospital policies, and providing high-quality customer service in a fast-paced environment. Ideal candidates will have a high school diploma and relevant experience in healthcare settings.

Benefits

State of South Carolina health and retirement benefits

Qualifications

• Must possess a high school diploma or equivalent.
• At least 2 years of experience in a hospital or medically related environment.

Responsibilities

• Gather patient information for accurate billing and registration.
• Ensure excellent customer service during the registration process.
• Conduct patient interviews and provide financial counseling.

Skills

Customer Service

Data Entry

Communication

Education

High School Diploma or equivalent

Job description

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Job Description Summary

Come join our ER team a full-time Patient Registrar!

Job Description Summary

Come join our ER team a full-time Patient Registrar!

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC003625 FLO - Admitting (FMC)

Pay Rate Type

Hourly

Pay Grade

Health-18

Scheduled Weekly Hours

40

Work Shift

Job Description

The registration clerks' purpose is to provide accurate registration for accurate billing. The registration clerk is responsible to gather patient information for inpatients, outpatient and all other posts of registration, involving patient interviews, financial counseling and insurance verification, explanation of hospital policies regarding visitation, payment for charges and services available. Also, handles routine inquiries and problems. Ensures good public relations by careful exercise of this function. The registrar is responsible for meeting and/or exceeding customer service expectations related to the registration process. He/she is fully trained and understanding of MUSC Health Patient Financial Services policies and procedures related to his/her job description and the administration of those according to established guidelines. Routine evaluation of performance results in a 95% to 98% success rate to meet expectations and 100% or greater to exceed.

Education: Must possess a high school diploma or equivalent

Experience: At least 2 years or experience in a hospital or medically related environment. Must be able to follow directions and perform work according to department standards.

Additional Job Description

MUSC Health Florence Medical Center is a leading regional acute care facility comprised of 396 patient beds and more than 1,500 employees and nearly 300 physicians representing all major specialties. We are dedicated to serving the health care needs of people living in northeastern South Carolina.

MUSC Health Florence Medical Center combines advanced technology, medical innovation and proven treatment methods to benefit of our patients. Our extensive range of services include heart and vascular care, cancer treatment, minimally invasive orthopedic and general surgery, diagnostics, women’s health and rehabilitation services.

When unexpected medical situations arise, our Emergency Department (ED/ER) is ready to respond. The hospital’s Chest Pain Center is the first in the region to have been accredited by the Society of Cardiovascular Patient Care (SCPC). MUSC Health Florence Medical Center’s advanced Primary Stroke Center, recognized by The Joint Commission, shows the hospital’s commitment to the highest standards in the country for stroke care.

About Florence, SC: “Florence, South Carolina, is a city that blends a fascinating history with a vibrant present. From its humble beginnings as a railroad town to its thriving arts scene and diverse economy, Florence has become a destination that offers something for everyone. Whether you're interested in history, culture, or outdoor activities, Florence is sure to captivate your heart and leave you wanting to explore more.” (quote from hollymelody.com). For more information, please visit About Florence – Greater Florence Chamber of Commerce (flochamber.com)

Benefits

MUSC is a state facility, therefore our full-time positions come with the option of the State of South Carolina health and retirement benefits.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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