Patient Registrar 11p-7a Sun-Thurs

Huntsville Memorial Hospital; Huntsville (AL); On-site; USD 35,000 - 50,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Registrar to join their team in ensuring accurate patient registration and scheduling. In this vital role, you will be the first point of contact for patients, facilitating seamless operations while promoting safety and compliance. Your responsibilities will include verifying insurance, managing patient information, and adhering to established protocols. This position offers an opportunity to work in a supportive environment, where your contributions will directly impact patient care and hospital efficiency. If you possess strong communication and customer service skills, this role might be the perfect fit for you.

Benefits

Health Care Plan (Medical, Dental, Vision)

Retirement Plans (401k, IRA)

Life Insurance (Basic, Voluntary, AD&D)

Paid Time Off

Disability Benefits

Training & Development

Wellness Resources

Qualifications

• High school diploma or GED required.
• Prior hospital or practice experience preferred.

Responsibilities

• Complete registration and scheduling according to protocol.
• Maintain high standards of customer service and registration accuracy.
• Ensure proper documentation and verification for appointments.

Skills

Computer Skills

Communication Skills

Customer Service Skills

Education

High School Diploma or GED

Job description

POSITION PURPOSE

Under the general supervision of the Director, the Registrar is responsible for scheduling, insurance verification, patient registration, and related functions to ensure accurate and timely processing of hospital patients. Acts as the first contact for providers and patients, supporting hospital operations and promoting patient safety through adherence to established policies and procedures.

ESSENTIAL JOB FUNCTIONS

This description outlines the primary duties but is not exhaustive. Additional related tasks may be assigned as needed.

1. Complete registration and scheduling according to protocol, ensuring accurate patient, insurance, and demographic data.
2. Maintain high standards of customer service, registration accuracy, and productivity. Review and correct registration errors daily.
3. Ensure proper documentation and verification for upcoming appointments, including insurance and referral requirements. Reschedule if pre-authorization is not met within 24 hours.
4. Promote safety by proper patient identification, reporting, and documentation. Ensure all patients are arm-banded before registration completion.
5. Follow check-in procedures, including electronic timestamping and compliance with EMTALA regulations, especially in the Emergency Room.
6. Assist patients with Patient Portal registration to meet Meaningful Use standards.
7. Accurately document all registration activities, flag accounts for collections or corrections as necessary.
8. Use payer systems to verify benefits, assign plans, and perform pre-certifications at the point of service.
9. Discuss Coordination of Benefits with patients, record payer information correctly, and document results.
10. Explain registration forms to patients and obtain signatures in compliance with regulations.
11. Perform Medical Necessity screening as required, communicate results, and complete ABN forms when necessary.
12. Calculate patient financial responsibility and perform point-of-service collections as per policy.
13. Manage cash drawer and participate in daily reconciliation and deposits.
14. Adhere to legal and safety policies, maintain confidentiality, and handle PHI appropriately.
15. Perform other duties as assigned.

LATITUDE, CONTACTS/INTERACTIONS

Interact with hospital staff, medical staff, patients, and visitors as part of a multidisciplinary team to deliver quality care and service.

QUALIFICATIONS

Education: High school diploma or GED required.

Experience: Prior hospital or practice experience preferred.

Skills: Strong computer, communication, and customer service skills required.

PHYSICAL DEMANDS AND WORKING CONDITIONS

Frequent sitting and reaching; occasional standing, walking, lifting, and pushing. Visual and hearing acuity required. Work environment is indoor with typical healthcare safety precautions.

Potential exposure to chemicals, infectious agents, and blood-borne pathogens.

• Health Care Plan (Medical, Dental, Vision)
• Retirement Plans (401k, IRA)
• Life Insurance (Basic, Voluntary, AD&D)
• Paid Time Off
• Disability Benefits
• Training & Development
• Wellness Resources