Patient Registrar

Grand River Health; Rifle (CO); On-site; USD 18,000 - 30,000; Full time

Job summary

Grand River Health in Rifle, CO is seeking a full-time Registrar to be a key contact for patients, visitors, and callers, ensuring accurate registration and smooth communication across the hospital.

You will perform reception, patient registration, switchboard duties, and entry of demographic and financial data into MediTech, while guiding patients about policies and fees.

Qualifications

• Strong communication and interpersonal skills.
• Customer service orientation with ability to handle multiple priorities.
• Ability to maintain confidentiality and follow hospital policies.

Responsibilities

• Perform reception, patient registration, and switchboard duties.
• Register outpatient and ED patients, entering demographics and financial data into MediTech.
• Assist patients with registration questions, policies, and financial responsibilities.
• Identify payer or revenue source and ensure information is complete and accurate.
• Follow procedures for emergency notifications and overhead paging.
• Other duties as assigned.

Skills

Communication

Interpersonal skills

Customer service

Conflict resolution

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

Registrar FT, 3/12's Grand River Health | Rifle, CO

At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond. Our supportive culture is built on respect, friendliness, and a shared commitment to exceptional patient care.

What You’ll Do

You’ll serve as a key point of contact for patients, visitors, and callers while ensuring accurate registration and efficient communication throughout the hospital.

• Perform reception, patient registration, and switchboard functions, including directing calls and paging physicians and staff.
• Register outpatient and Emergency Department patients, collecting and accurately entering demographic and financial information into MediTech.
• Assist patients and visitors with registration questions, hospital policies, financial responsibilities, and patient rights.
• Identify the appropriate payer or revenue source and ensure required information is complete and accurate.
• Follow established procedures for emergency notifications and overhead paging, and perform other duties as assigned.
• Other duties as assigned.

Who We’re Looking For

We’re looking for a dependable, detail-oriented professional who can provide excellent service while managing multiple priorities in a fast-paced healthcare environment.

• High school diploma or equivalent preferred; healthcare or similar registration experience preferred.
• Strong communication, interpersonal, customer service, conflict resolution, organizational, and problem-solving skills.
• Ability to maintain confidentiality, exercise sound judgment, and remain calm and flexible in a high-stress, changing environment.
• Strong attention to detail with the ability to accurately follow written and verbal instructions while multitasking.
• Ability to build effective relationships with patients, guests, and coworkers and become proficient in required hospital systems within six months of hire.
• Other duties as assigned.

What We Offer

Our total rewards package includes:

• Pay Range:$17.50 --$21.87/hour (based on experience)
• Comprehensive Benefits:Medical, dental, vision, PTO from day one, extended illness time, retirement plan with match, and more.
• Perks:Payroll deductions for hot springs, gyms, ski passes, pet insurance, access to outdoor recreation, and more!

Compensation may vary outside this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Position is open until filled unless posted otherwise.

Why Join Grand River Health?

As a special taxing district, we are accountable to our community, allowing us to prioritize exceptional patient-centered care over financial bottom lines. Our main hospital campus is located in picturesque Rifle, Colorado with twenty-five beds providing a wide range of services, along with a long-term care center and a satellite campus. While the secret is out that this is a great place to live, the atmosphere of a caring and friendly community has been preserved amidst a steady growth of population.

OUR MISSION:

To improve the health and well-being of the communities we serve.

OUR VISION:

To be our communities’ first choice in quality healthcare.