Patient Registrar

HCA Healthcare; Nashville (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan with match

Education support

Discount programs

Paid time off

Job summary

HCA Healthcare at TriStar Centennial Medical Center in Nashville, TN is seeking a Patient Registrar to handle timely, accurate patient registration and interview patients for insurance and account details. The role includes verifying insurance, obtaining pre-certifications, collecting patient liabilities, and securing necessary signatures for treatment.

The position requires strong customer service, attention to detail, and proficiency with Microsoft Office; familiarity with Passport or

Qualifications

• One year of related experience preferred.
• Proficiency in Microsoft Office applications.

Responsibilities

• Interview patients at workstations or bedside to obtain account information.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Obtain signatures for treatment.
• Process charts according to workflow and productivity standards.
• Gather demographic and insurance information from patients and relatives.
• Assign Insurance Plans (IPlans) accurately.
• Verify benefits and authorization status via Passport or other resources.

Skills

Microsoft Office

Customer service

Tools

Passport system

Job description

Schedule: Monday - Friday 5am-1:30pm Do you want to join an organization that invests in you as a Patient Registrar? At TriStar Centennial Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Schedule: Monday - Friday 5am-1:30pm Do you want to join an organization that invests in you as a Patient Registrar? At TriStar Centennial Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

As a Registrar, you will be responsible for timely and accurate patient registration. You will also interview patients for all pertinent account information and verify insurance coverage.

Job Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans)accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required

Learn more about a day in the life of a Registra
r https://www.youtube.com/watch?v=zlHpzS5dpbE

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.