Patient Registrar

HCA Healthcare; Irving (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) Plan with match

Paid time off

Tuition assistance

Job summary

HCA Healthcare, through Parallon services, seeks a Patient Registrar to support timely and accurate patient registration. This role interviews patients to capture essential account information and verifies insurance coverage to ensure a smooth intake process.

The position emphasizes exemplary customer service, accurate charting, and guidance through pre-certification and authorization processes, contributing to efficient revenue cycle management.

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required.

Responsibilities

• Interview patients at workstations or bedside to obtain account information.
• Provide exemplary customer service.
• Verify insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Process patient charts according to paperwork flow and productivity standards.
• Assign Insurance Plans (IPlans) accurately.
• Verify benefits and enter authorization numbers into the system.
• Secure signatures for treatments and release of information.
• Explain policies regarding services, pricing, and billing.

Skills

Customer service

Interview patients

Tools

Microsoft Office

Job description

Schedule: This position will work days with rotating weekends

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Patient Registrar

Job Summary And Qualifications

As a Registrar, you will be responsible for timely and accurate patient registration. You will also interview patients for all pertinent account information and verify insurance coverage.

Job Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels


• Provide exemplary customer service


• Ensure charts are completed and accurate


• Verify all insurance and obtain pre-certification/authorization


• Calculate and collect patient liability amounts


• Ensure that all necessary signatures are obtained for treatment


• Process patient charts according to paperwork flow needs and established productivity standards


• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information


• Assign Insurance Plans (IPlans) accurately


• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.


• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.


• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Qualifications

• 1 year of related experience preferred.


• Demonstrates proficiency in Microsoft Office applications required

Learn more about a day in the life of a Registrar https://www.youtube.com/watch?v=zlHpzS5dpbE

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services


• Wellbeing support, including free counseling and referral services


• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence


• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling


• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing


• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.