Patient Recruitment Lead

NCBioImpact; Durham (NC); On-site; USD 63,000 - 157,000; Full time

Job summary

IQVIA is seeking a senior specialist to manage patient recruitment and retention programs on small to mid-size studies. You will coordinate with sponsors, CRAs, and site staff to implement tactical plans, monitor KPIs, and drive operational success.

The role requires cross-functional collaboration, risk management, and ability to influence project teams, with a focus on process improvement and performance optimization.

Qualifications

• Bachelor's Degree in Health care or other scientific discipline or educational equivalent.
• 6 years of relevant industry experience.
• In-depth knowledge of drug development across functional areas.
• Knowledge and ability to apply GCP/ICH and regulatory guidelines.
• Excellent organizational and problem solving skills.
• Effective time management and ability to manage competing priorities.
• Strong interpersonal skills with effective presentation skills.
• Written and verbal communication in English.
• Ability to influence effectively within SPN/PRP team and project teams including TSL, PL, CL, CRA and customer.

Responsibilities

• Translate recruitment and retention strategy into operational and tactical plans.
• Serve as internal consultant to implement operational recruitment plans.
• Manage scope of work, objectives, quality of deliverables and activities.
• Serve as primary operational project contact for patient recruitment programs with sponsor.
• Manage assigned project budgets to meet financial goals.
• Coordinate activities to meet study milestones.
• Develop and implement risk management plans.
• Maintain knowledge of recruitment trends, vendors, and technologies.
• Support training efforts across projects.
• Support process improvements for quality in the department.

Skills

6 yrs. of relevant industry experience

Organizational and problem solving

Time management & priorities

Interpersonal skills & presentation

Written & verbal communication (EN)

Influence within SPN/PRP teams

Data analysis & presentation software

English communication

Education

Bachelor's Degree Health care or other scientific discipline

Tools

Microsoft Word

Excel

PowerPoint

Job description

Job Overview

Collaborate with pre and post award stakeholders to manage the coordination, planning, quality and implementation of Patient Recruitment and Retention operational plans on small/mid size studies. Position may be responsible for the implementation of smaller programs in their entirety. Communicate with sponsors and project teams to implement and monitor impact of the recruitment/retention tactical plan; make additional operational and tactical recommendations as needed based on study performance. Collaborate with internal teams and external providers to deliver all appropriate tactics associated with the recruitment/retention strategy. Represent IQVIA Patient Recruitment at site/sponsor-facing meetings (i.e. KOM, IM, F2F/LL, etc.) to present strategy/rationale, train CRAs and site staff, and conduct recruitment support workshops as required. Ownership for study KPI and financial performance.

Essential Functions

• Work together with strategy team to translate recruitment and retention strategy into operational and tactical plans to positively impact recruitment and retention rates for assigned projects
• Serve as internal consultant to project teams to implement operational recruitment plans on new and/or existing projects needing recruitment and retention services
• Manage the scope of work, objectives, quality of deliverables, and other activities of assigned projects (based on scope, may co-manage or independently manage these projects)
• Serve as primary operational project contact for patient recruitment and retention programs with sponsor to ensure appropriate communication channels are maintained and reporting schedules adhered to as required
• Management of assigned project budget(s) to meet financial and company goals (realization targets)
• Coordinate operational and tactical related project activities for study team and sponsor to ensure that overall project milestones are met
• Develop and implement risk management plans for minimizing impact on project objectives and deliverables
• Other duties as assigned by Management
• Maintain knowledge of current recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed
• Leverage internal intelligence to support and refine strategy on assigned projects
• Provide technical expertise as able in support of project specific and interdepartmental training efforts
• Support continued process improvement to ensure quality in the department

Qualifications

• Bachelor's Degree Health care or other scientific discipline or educational equivalent Req
• 6 yrs. of relevant industry experience. Equivalent combination of education, training and experience.
• In depth knowledge of the drug development processes across all functional areas
• Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
• Excellent organizational and problem solving skills
• Effective time management skills and ability to manage competing priorities
• Strong interpersonal skills effective presentation skills
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
• Computer skills including proficiency in aspects of data analysis and presentation software, Microsoft Word, and Excel
• Good written and verbal communication skills including good command of English
• Ability to influence effectively within SPN/PRP team and project teams including TSL, PL, CL, CRA and the customer

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $62,800.00 - $157,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.