Patient Recruitment Lead

IQVIA; Durham (NC); On-site; USD 63,000 - 157,000; Full time

Job summary

IQVIA is seeking a Patient Recruitment and Retention Operations lead to collaborate with strategy teams, translate plans into actionable operational tactics, and coordinate across sponsors, CRAs, and site staff. You will own study KPI and financial performance while mentoring teams on recruitment strategies and training staff.

The role requires in-depth knowledge of drug development and strong communication skills to drive efficient recruitment across studies.

Qualifications

• Bachelor's degree in Health care or a related discipline is required.
• 6 years of relevant industry experience; equivalent combination allowed.
• In-depth knowledge of drug development processes across functional areas.
• Knowledge and application of GCP/ICH and regulatory guidelines.
• Excellent organizational and problem-solving skills; strong time management.
• Strong interpersonal and presentation skills; able to influence within teams.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Proficiency with data analysis and presentation software, including Word and Excel.
• Good written and verbal communication skills in English.

Responsibilities

• Translate recruitment/retention strategy into operational plans for projects.
• Act as internal consultant to implement operational recruitment plans on projects.
• Manage scope, objectives, quality, and other activities for assigned projects.
• Serve as primary operational contact for recruitment programs with sponsor.
• Manage assigned project budgets to meet financial goals.
• Coordinate activities to meet study milestones.
• Develop and implement risk management plans for project objectives.
• Support process improvements to ensure quality in the department.
• Maintain knowledge of current recruitment trends and vendors.

Skills

Stakeholder management

Project coordination

Data analysis

Communication

English proficiency

Education

Bachelor's degree in Health care or related field

Tools

Microsoft Word

Excel

Job description

Job Overview

Collaborate with pre and post award stakeholders to manage the coordination, planning, quality and implementation of Patient Recruitment and Retention operational plans on small/mid size studies. Position may be responsible for the implementation of smaller programs in their entirety. Communicate with sponsors and project teams to implement and monitor impact of the recruitment/retention tactical plan; make additional operational and tactical recommendations as needed based on study performance. Collaborate with internal teams and external providers to deliver all appropriate tactics associated with the recruitment/retention strategy. Represent IQVIA Patient Recruitment at site/sponsor-facing meetings (i.e. KOM, IM, F2F/LL, etc.) to present strategy/rationale, train CRAs and site staff, and conduct recruitment support workshops as required. Ownership for study KPI and financial performance.

Essential Functions

• Work together with strategy team to translate recruitment and retention strategy into operational and tactical plans to positively impact recruitment and retention rates for assigned projects
• Serve as internal consultant to project teams to implement operational recruitment plans on new and/or existing projects needing recruitment and retention services
• Manage the scope of work, objectives, quality of deliverables, and other activities of assigned projects (based on scope, may co-manage or independently manage these projects)
• Serve as primary operational project contact for patient recruitment and retention programs with sponsor to ensure appropriate communication channels are maintained and reporting schedules adhered to as required
• Management of assigned project budget(s) to meet financial and company goals (realization targets)
• Coordinate operational and tactical related project activities for study team and sponsor to ensure that overall project milestones are met
• Develop and implement risk management plans for minimizing impact on project objectives and deliverables
• Other duties as assigned by Management
• Maintain knowledge of current recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed
• Leverage internal intelligence to support and refine strategy on assigned projects
• Provide technical expertise as able in support of project specific and interdepartmental training efforts
• Support continued process improvement to ensure quality in the department

Qualifications

• Bachelor's Degree Health care or other scientific discipline or educational equivalent Req
• 6 yrs. of relevant industry experience. Equivalent combination of education, training and experience.
• In depth knowledge of the drug development processes across all functional areas
• Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
• Excellent organizational and problem solving skills
• Effective time management skills and ability to manage competing priorities
• Strong interpersonal skills effective presentation skills
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
• Computer skills including proficiency in aspects of data analysis and presentation software, Microsoft Word, and Excel
• Good written and verbal communication skills including good command of English
• Ability to influence effectively within SPN/PRP team and project teams including TSL, PL, CL, CRA and the customer

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $62,800.00 - $157,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.