Patient Records Coordinator

Option Care; California (MO); Hybrid; USD 31,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

PTO

401(k) Match

HSA Match

Flexible Spending Accounts

Tuition Reimbursement

myFlexPay

Family Support

Job summary

Option Care Health is seeking a Billing/Intake Clerk to organize patient documentation ahead of claims and to monitor the reauthorization process.

You will verify information, assist with referrals, and perform routine clerical tasks such as data entry, filing, and processing faxes.

This role emphasizes attention to detail and collaboration with reimbursement teams to ensure timely and accurate billing.

Qualifications

• High School Diploma or equivalent (0–6 months experience).
• Basic Excel and Word skills required.
• Prefers previous infusion medical billing/collections experience.

Responsibilities

• Organizes patient documentation prior to claim preparation.
• Monitors and notifies missing documentation and unbilled items.
• Supports referral tracking and routine clerical duties.
• Performs data entry, filing, and scanning as needed.

Skills

Microsoft Excel basics

Microsoft Word basics

Education

High School Diploma or equivalent

Job description

Extraordinary Careers. Endless Possibilities. With the nation's largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you're empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary

Organizes patient documentation in advance of claim preparation, notifies reimbursement of missing documentation, monitors unbilled for missing documentation. Responsible for coordinating patient benefit reauthorization process.

Job Responsibilities

Tracks documentation for completion by patient/physician, verifies for accuracy and completeness once returned. Facilitates "Referral received notification" back to referral source. Performs routine clerical duties such as data entry, filing, compiling and/or posting records, and photocopying as needed in the department. Scanning, indexing, processing incoming faxes and assisting with referral tracking. Accepts other responsibilities and duties that may be assigned.

Supervisory Responsibilities

Does this position have supervisory responsibilities? No

Basic Education and/or Experience Requirements

High School Diploma or equivalent 0-6 months of relevant experience

Basic Qualifications & Interests (BQIs)

Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets). Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).

Preferred Qualifications & Interests (PQIs)

Previous Infusion Medical Billing/Collections or Intake/Admissions Experience. 1 year of direct experience May perform other duties as assigned

Salary

Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $22.49-$29.01

Benefits

• -Medical, Dental, & Vision Insurance
• -Paid Time off
• -Bonding Time Off
• -401K Retirement Savings Plan with Company Match
• -HSA Company Match
• -Flexible Spending Accounts
• -Tuition Reimbursement
• -myFlexPay
• -Family Support
• -Mental Health Services
• -Company Paid Life Insurance
• -Award/Recognition Programs

Equal Opportunity

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.