Patient Placement Coordinator (3pm to 11pm) - Patient Placement Center

The University of Texas Medical Branch; Galveston (TX); On-site; USD 42,000 - 63,000; Full time

Job summary

The University of Texas Medical Branch is seeking a Patient Placement Coordinator to collect and analyze data on admissions, transfers, and bed availability to improve patient care and maximize bed utilization.

Responsibilities include coordinating bed placements, entering admission data in EPIC, and maintaining confidentiality while delivering high-quality customer service. Evening shift from 3 pm to 11 pm is required, with cross-functional support for interfacility transfers as needed.

Qualifications

• Associate's degree or two years of related experience.
• Ability to work in a high-stress environment with competing priorities.
• Experience with EPIC EMR or similar bed/clinical data entry systems.

Responsibilities

• Coordinate bed placements for admissions from multiple sources.
• Enter bed requests and track bed assignments in the ED EPIC Track Board.
• Communicate bed placement needs to the Clinical Operations Administrator and escalate when needed.
• Enter admission data accurately in EPIC and maintain patient confidentiality.
• Monitor census and bed status in Bed Tracking system; coordinate STAT cleans.
• Support interfacility transfers and ensure EMTALA compliance when needed.

Skills

Multitasking

High-stress tolerance

Customer service

Education

Associate's degree or two years of related experience

Job description

Minimum Qualifications

Associate's degree or two (2) years of related experience.

Minimum Qualifications

Associate's degree or two (2) years of related experience.

Preferred Qualifications

Two (2) years of experience directly related to patient placement

Job Summary

The Patient Placement Coordinator collects and analyzes data on patient admissions, transfers, and bed availability in specified clinical areas to improve patient care and maximize bed utilization.

Job Duties

• The Patient Placement Coordinator facilitates throughput from all admission sources via appropriate bed placement.
• Identify and assign beds for all admissions from various access points including: the Emergency Department, Day Surgery, Ambulatory Clinics, pre-admission and same day admissions, from home, transfers from ICU, as well as interfaculty hospital direct admissions through the Transfer Center.
• Responsible for facilitating patient assignments and communicating regularly with the Clinical Operations Administrator (COA) on all bed placement need issues so that they can address promptly.
• Perform data entry of patient accounts, including but not limited to, correct admission source, admit reason, correct treating service/team, correct admitting and attending faculty, and resident, as well as correct admission status.
• Enters admission status orders into the EPIC electronic medical record.
• Answers calls and provides high-level customer service in all interactions with internal and external customers.
• Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, and fax.
• Addresses concerns of patients and provides service recovery and escalates issues to appropriate chain of command as needed.
• Enters bed request and bed assignment information into the ED EPIC Track Board for prompt communication of bed placements.
• Monitors census and bed clean status in the Bed Tracking system and coordinates request for STAT cleans as required.
• Provides the department Business Operations Manager or designee updates regarding placement needs.
• Can cross-function to facilitate interfacility transfers in the absence of the Transfer Coordinator to ensure interfacility transfer referrals as well as transfers from the Emergency Department are in compliance with EMTALA regulations.
• Prioritizes and completes all work in an accurate, effective, and efficient manner.
• Participates in team meetings/activities and supports the philosophy and goals of the team/department.

Knowledge/Skills/Abilities

Must be able to work in a high-stress environment and manage multiple competing work

priorities.

Salary Range

Actual salary commensurate with experience.

Work Schedule

Evening shift: 3 pm to 11 pm.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Primary Location

United States-Texas-Galveston

Work Locations

0560 - John Sealy Annex

Job

Nursing & Care ManagementRegular

Shift

Standard

Employee Status

Team Lead / Technical

Job Level

Day Shift

Job Posting

Sep 15, 2026, 11:03:31 AM