Patient Observer, Float Pool, Per Diem

ummh; Leominster (MA); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is hiring a Patient Safety Observer to provide continuous safety observation and assist with activities of daily living as directed by nursing staff. You will monitor patient safety, document care, and engage with patients as needed to ensure well-being.

The role requires staying alert for extended periods, using verbal intervention to calm patients, and following hospital policies. This is a non-clinical support position within a dynamic health system in Central

Qualifications

• Experience in direct patient observation.
• Ability to work in a fast-paced healthcare setting.
• Excellent communication with nursing staff.

Responsibilities

• Observes one or more assigned patients for harmful, dangerous, or violent behaviors.
• Communicates with nursing staff to understand patient parameters before and during each assignment.
• Notifies nursing staff of changing or unusual conditions.
• Maintains an uninterrupted line of sight with the patient(s).
• Completes all documentation as required.

Skills

Observes patients

Communicates with nursing staff

Documentation

Emergency response

Job description

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Exemption Status

Non-Exempt

Hiring Range

$15.00 - $21.74 (based on a full time schedule of 40 hours per week).

Schedule Details

Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday, Sunday through Saturday

Scheduled Hours

Mixed shifts-8 hours

Shift

4 - Mixed Shift, 8 Hours (United States of America)

Hours

0

Cost Center

24050 - 0150 NSG Float Pool

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Patient Safety Observer

The Patient Safety Observer is responsible to provide continuous safety observation of patients to which they are assigned. The primary function in this role is to ensure patient safety and comfort. As part of the care team the Patient Observer may be asked to participate in supporting the patients with their activities of daily living, including, but not limited to, ambulating, feeding, and repositioning of patients as directed by nursing. The Patient Safety Observer may engage with the patients if appropriate and can use casual talk, sensory box including cards, coloring books, games. All care is to be documented and communicated through report with the designated staff member. All issues/concerns are to be reported immediately to the licensed clinical charge person.

Position Summary

This position works under the direction of the Nursing Staff by providing direct observation of one or more patients who have been assessed as a safety risk to themselves or others and require constant observation. The observation and care activities are individualized for each patient at the direction the medical/nursing staff. Uses the ability to react quickly and notifies nursing staff of unsafe, changing or unusual conditions. This position is an important component of the continuum of care as it is provided to maintain the safety and protect the well-being of patients at-risk for injury to self or others.

Major Responsibilities:

• Observes one or more assigned patients for harmful, dangerous, or violent behaviors.
• Communicates with nursing staff to understand patient parameters before and during each assignment.
• Notifies nursing staff of changing or unusual conditions.
• Reports any and all activity or conditions outside of established parameters to the Nurse Manager, Registered Nurse, or Licensed Practical Nurse.
• Maintains an uninterrupted line of sight with the patient(s).
• Appropriately communicates information in accordance with hospital policies and procedures.
• Completes all documentation as required.
• Interacts and copes effectively with diverse populations in sudden, stressful situations resulting from trauma, and physical and mental illness.
• Remains alert and mentally engaged for extended periods of time.
• Uses verbal intervention to calm patient, diffuse aggressive behavior, or prevent escalation of conflict.
• Notifies appropriate nursing staff of patient needs if patient is unable to do so.
• Initiates, completes, and maintains medical records, department logs, unit/shift task lists and other documentation as required.
• Performs skills and procedures specific to the role proficiently in accordance with departmental competencies and procedures.
• Makes fiscally responsible actions with patient care needs, supplies and equipment.
• Resposes appropriately and immediately in emergency situations.
• Complies with all department and hospital policies and procedures.
• Participates in and completes all appropriate Hospital and department specific training requirements.

Standard Staffing Level Responsibilities :

Meets established productivity standards. Facilitates and promotes the sharing of knowledge and content throughout departments. Takes responsibility for ensuring that all work outcomes satisfy the UMass Memorial Health System True North. The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serve as a role model for CARES values. Adheres to change control processes. Participates in cross training to optimize department resources. Demonstrates exc