Patient Observer

Mass General Brigham; Northampton (MA); On-site; USD 26,000 - 35,000; Full time

Job summary

Mass General Brigham is seeking a Patient Care Observer for Cooley Dickinson Hospital to stay with assigned patients, ensuring safety under the supervision of the unit’s Shift Charge Nurse. This position is part of the 1199SEIU Bargaining Unit and reports to the Respiratory Therapy Manager.

Responsibilities include maintaining patient safety, assisting the healthcare team, and documenting patient status. Remote type: Onsite; location: 30 Locust Street, Northampton, MA.

Qualifications

• High school diploma or equivalent preferred.
• Ability to communicate with children and/or adults required.
• AVADE certification required within 6 months.
• Experience working in a clinical environment preferred.
• American Heart Association BLS certification required within 30 days of hire.

Responsibilities

• Remain in constant attendance with assigned high risk patients until relieved by assigned member of the healthcare team.
• Maintain safety for patients with suicidal ideation.
• Obtain assistance from healthcare team with any restrained patient who needs attention or assistance.
• Immediately report any change in the patient’s condition to the patient’s nurse.
• Perform tasks under the direction of the assigned nurse to maintain patient comfort and safety (falls prevention, repositioning, toileting assistance, etc.).
• Accompany transport personnel with the patient if transport is necessary.
• Interact with patients as directed by the patient’s nurse (reading, talking, or cards).
• Document patient status and interactions on required form per hospital policy.
• Maintain established hospital policies, confidentiality, quality improvement, safety, and infection control.

Education

High school diploma or equivalent

Ability to communicate with children and /or adults

American Heart Association BLS certification

Job description

Site: Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Patient Care Observer is responsible for remaining in constant attendance with an assigned patient to help maintain the patient’s safety under the direction of the unit’s Shift Charge Nurse. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Respiratory Therapy Manager and operates within established organizational and departmental policies and procedures.

Qualifications

Minimum Requirements:

• High school diploma or equivalent preferred
• Ability to communicate with children and /or adults required
• AVADE certification required within 6 months
• Experience working in a clinical environment preferred
• American Heart Association BLS certification required within 30 days of hire

Additional Job Details (if applicable)

SHIFT:

• 3:00pm to 11:30pm various weekdays & every other weekend

Key Roles & Responsibilities:

• Remain in constant attendance with assigned high risk patients until relieved by assigned member of the healthcare team.
• Maintain safety for patients with suicidal ideation.
• Obtain assistance from healthcare team with any restrained patient who needs attention or assistance.
• Immediately report any change in the patient’s condition to the patient’s nurse.
• Perform the following tasks as necessary under the direction of the assigned nurse to maintain patient comfort and safety:
  • Falls prevention
  • Assist to place patient’s extremities back into bed as needed
  • Remove clutter or items within patient’s reach
  • Offer assistance with toileting
  • Assist patients to walk if independent in ambulation
  • Offer food and fluids
  • Assist health care team members with turning and repositioning while maintaining patient privacy and dignity
  • Recognizes when/how to call 44 for help
• Accompany transport personnel with the patient if transport is necessary.
• Interact with patients as directed by the patient’s nurse. Activities may include reading or talking to the patient or playing cards.
• Document patient status and interactions on required form per hospital policy.
• Perform the following responsibilities with assistance from a trained member of the healthcare team:
  • Application and ongoing assessment of restraints (if restraints are in use, PCO will notify healthcare team if restraint becomes too loose or too tight or if patient requires further help)
  • Use of assistive devices
  • Use of lift equipment
  • Feeding patients with high risk of aspiration
• Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance, infection control, and environmental standards.
• Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise.
• Meet annual competency and retraining requirements. Ensure staff meets annual competency and retraining requirements.
• Attend meetings as required.
• Perform other functions/duties as requested.
• Performs other duties as assigned
• Comply with all policies and standards

Remote Type

Onsite

Work Location

30 Locust Street

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$18.78 - $25.66/Hourly

Grade

SC2C23

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.