Patient Observation Technician

UnityPoint Health; Des Moines (IA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid time off

401K matching

Dental and health insurance

Daily Pay

Job summary

UnityPoint Health in Des Moines, IA, is seeking a part-time on-site monitoring technician to provide continuous observation of patients at risk, under the care team’s direction. You will monitor behavior, document findings, and redirect or de-escalate as needed, typically in the hospital setting.

The shift runs 7:00 a.m. to 3:30 p.m., with every 4th weekend and a holiday rotation. This position emphasizes safety, collaboration with nurses, and timely escalation when required.

Qualifications

• Fluent in English, both written and spoken.
• Basic computer skills and familiarity with common software.
• Customer/patient focused with ability to think critically and use independent judgment.
• Multicultural sensitivity and effective communication.

Responsibilities

• Demonstrates understanding and proficiency of the patient monitoring software while maintaining visual observation at all times.
• Redirects or de-escalates patients via a 2-way audio device in patient rooms.
• Notifies RN and accesses nursing staff in emergencies or as needed.
• Participates in hand-offs of patient information at shift changes.
• Coordinates meal/break times with the team to maintain constant observation.
• Assists with removing safety hazards from rooms and reports to Charge Nurse.

Skills

Fluent English

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Overview

Shift: 7a-330p, with every 4th weekend and a holiday rotation, 16 hours/week

Provides continuous observation and monitoring of patients at risk of self-harm, wandering, or injury to ensure a safe, therapeutic environment and support delivery of care. Under the direction of a care team member, monitors and documents patient behavior, and redirects or de-escalates as appropriate. This role is accomplished through observation via camera, typically on site in the hospital.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Demonstrates understanding and proficiency of the use of the patient monitoring software while functioning as a remote monitoring technician. Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room
• Demonstrates the knowledge and skill necessary to provide the appropriate care to a patient population based on the patients individualized treatment plan as delegated by the RN.
• Accesses assigned nursing/nursing support staff on assigned area immediately in case of emergency, or as needed to provide patient care on routine basis.
• Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit/work area and upon completion of shift assignment.
• Coordinates meal and break times with team and informs appropriate team members prior to leaving monitoring station for any reason to ensure constant patient observation.
• Seeks assistance with removal of any potential safety hazard from room and reports findings to Charge Nurse.

Qualifications

Education: High School graduate or GED

Experience: Familiarity with healthcare environment preferred. Basic computer skills required License(s)/Certification(s): Valid driver's license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English. Multicultural sensitivity. Microsoft Office - basic computer skills. Customer/patient focused. Critical thinking skills using independent judgment in making decisions.