Patient Nutrition Office Clerk

Texas Health Resources; Dallas (TX); Vor Ort; USD 29.000 - 45.000; Teilzeit

Benefits dieser Stelle

401k

Employee Assistance Program (EAP)

Discount Programs

Wellness benefits

Zusammenfassung

Texas Health Dallas is seeking a Diet Office Representative in Food and Nutrition Services to support patient meal service at the Dallas location. The role requires a high school diploma or equivalent and experience in food service or customer service, with a Food Handlers Certificate within 30 days.

Responsibilities include handling patient inquiries, assisting with menu selections using diet knowledge, printing reports, processing requisitions, and maintaining food safety standards in a

Qualifikationen

• HS Diploma or Equivalent required.
• 1 Year in food service or applicable customer service.
• FHC - Food Handlers Certificate 30 Days Req

Aufgaben

• Demonstrate excellent phone etiquette and customer service skills at point of service and in resolution of complaints/concerns/questions.
• Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed.
• Performs needed office tasks in an appropriate and timely manner. Prints reports, process requisitions and enter menus.
• Maintains food safety requirements according to HACCP and department standards in the performance of all duties.
• Maintains clean and orderly work area, ensuring compliance with health department and facility requirements.
• Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures.
• Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient.
• Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.

Kenntnisse

Customer service

Phone etiquette

Diet therapy basics

Ausbildung

High School Diploma or Equivalent

Food Handlers Certificate

Jobbeschreibung

Texas Health Dallas is seeking a Diet Office Representative in Food and Nutrition Services to support patient meal service at the Dallas location. The role requires a high school diploma or equivalent and experience in food service or customer service, with a Food Handlers Certificate within 30 days.

Responsibilities include handling patient inquiries, assisting with menu selections using diet knowledge, printing reports, processing requisitions, and maintaining food safety standards in a