Patient Navigator & Triage Specialist

McPherson Hospital, Inc.; McPherson (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Flex Spending Account/Dependent Care

403(b) Retirement Plan

Earned Time Off

Long-Term Disability

Voluntary Life & AD&D

Free 24-hour fitness center

Hospital Indemnity

MASA Medical Transportation

Job summary

McPherson Hospital, Inc. is seeking a licensed RMA Patient Navigator to support care coordination and triage operations. You will assess patient health concerns, route to appropriate services, and document evaluations in the EHR to ensure timely care.

The role requires strong community health orientation and experience with triage protocols in a fast-paced setting. CPR certification and healthcare experience are essential, with a focus on serving rural communities.

Qualifications

• Minimum 2 years of healthcare experience required.
• Certified Nursing Assistant or Medical Assistant certification.
• CPR certification required.

Responsibilities

• Provide care coordination and nursing support per protocols.
• Schedule and route patient calls and walk-ins.
• Assess patient needs using triage protocols and document findings.
• Coordinate with providers for best clinical actions and follow-up.
• Document all patient interactions in the EHR.

Skills

Care coordination

Triage

Verbal communication

EHR experience

Teamwork

Cultural sensitivity

Education

Certified Nursing Assistant

Medical Assistant certificate

CPR certification

Tools

EHR systems

Healthcare software

Job description

McPherson Hospital, Inc. is seeking a licensed RMA Patient Navigator to support care coordination and triage operations. You will assess patient health concerns, route to appropriate services, and document evaluations in the EHR to ensure timely care.

The role requires strong community health orientation and experience with triage protocols in a fast-paced setting. CPR certification and healthcare experience are essential, with a focus on serving rural communities.