Patient Navigator - Supplemental

Rehabilitation Hospital of Indiana (RHI); Indianapolis (IN); On-site; USD 40,000 - 62,000; Full time

Job summary

The Rehabilitation Hospital of Indiana is seeking a Patient Navigator (Supplemental) to guide patients and families from admission through discharge, coordinating care with the multidisciplinary team and removing barriers to rehabilitation services.

The navigator will contact patients within 48 hours of admission, coordinate a comprehensive plan of care, assess emotional and social needs, and assist with discharge planning and access to community resources.

Qualifications

• Bachelor's degree in healthcare field required.
• RN/OT licensure preferred or required as per role.
• Excellent time management and organizational skills.
• Strong verbal and written communication and teamwork.

Responsibilities

• Contact patients/families within 48 hours after admission.
• Coordinate evidence-based, multidisciplinary care plans.
• Assess emotional and social needs of patients and families.
• Identify and address barriers to care and discharge (insurance, transportation, etc.).
• Assist patients and families in accessing services at discharge and coordinating post-discharge care.

Job description

The Rehabilitation Hospital of Indiana (RHI) is nationally ranked among the Best Hospitals for Rehabilitation by U.S. News and World Report for 2024-2025 and the Best Rehabilitation Hospital in Indiana for the third year in a row. RHI provides high quality, evidence-based rehabilitation services to those facing life-changing injuries or illness. We specialize in the areas of brain injury, stroke, spinal cord injury and complex medical conditions. We offer inpatient and outpatient rehabilitation services to patients 15 years of age and older. RHI is the only Traumatic Brain Injury (TBI) Model System in the state of Indiana and one of only 16 in the U.S.

Summary

The Patient Navigator (Supplemental) identifies needs and assists the multidisciplinary team in eliminating barriers to Rehabilitation care and discharge to the community. The Patient Navigators guide the patient/family from admission through discharge, and act as the central point of contact for the patient and the entire Rehabilitation team. The Patient Navigator requires excellent communication and organization skills.

The Patient Navigator coordinates the patient's care plan to assist with efficiency and quality of care delivered during the stay. The Patient Navigator is the patient/ families advocate providing supportive and personal assistance while serving as a liaison to ensure that patients/families receive resources and services as needed.

Essential Functions

• The Patient Navigator's will contact patients/families with in 48hrs after admission,
• Providing and coordinating proficient, evidence-based care, which includes evaluation, assessments, planning, and implementing a comprehensive multidisciplinary plan of care.
• Every patient and family on admission is assessed for emotional and social needs.
• Every patient and family are assessed for barriers to care and discharge such as Health insurance, physical environment, transportation, caregiver support. Findings are to be documented and communicated with the multidisciplinary team to support a coordinated, appropriate length of stay and discharge to community.
• Patient Navigator will assist patient and family to access needed services at discharge through coordinating services and developing relationships with various providers.
• The Patient Navigator appropriately determines needs for patients at discharge and helps to coordinate service, DMF, Medication, remote monitoring including organizing services for home health care, outpatient therapies within the network.
• Other duties as assigned.

Qualifications

• Requires thorough knowledge of rehabilitation principles and those of interdisciplinary team coordination
• Excellent verbal and written communications skills needed. Working knowledge of community resources with facilitate care transitions
• Requires management of multiple time sensitive tasks occurring simultaneously
• Must be comfortable engaging with patients, families, and other disciplines to discuss complex discharge plans. Teamwork, imitative, and organization are key performance indicators

Education and Experience

• Bachelor's degree in healthcare field required.
• RN/OT experience and licensure
• 2 years of experience working with interdisciplinary team in acute rehab or hospital setting
• Must demonstrate excellent time management skills, while adhering to standards of work
• Attention to detail, clear and concise documentation is critical

Schedule:

• PRN/as-needed, with opportunities for weekday daytime hours (generally between 8:00 a.m. and 5:00 p.m.) and occasional weekend coverage.
• Scheduling will vary based on departmental needs.

The Rehabilitation Hospital of Indiana is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.