Patient Navigator, RN (32837)

GI Alliance; South Portland (ME); On-site; USD 70,000 - 90,000; Full time

Job summary

GI Alliance in South Portland, ME is looking for an experienced Patient Navigator RN to guide patients and families from diagnosis through care, explaining options and offering support at every step. You will be the liaison between patients, providers, and staff to ensure seamless coordination and documentation.

Responsibilities include keeping medical records updated, coordinating PRE- and post-treatment steps with the team, and staying current through professional education while maintaining

Qualifications

• Graduate of an accredited nursing program.
• Current RN license and any state certifications required.
• BLS certification.
• Minimum 2 years of clinical experience.

Responsibilities

• Guide patients and families through their healthcare experience, explaining diagnosis and treatment options.
• Follow patients from diagnosis through completion of their care path to ensure all options are explored.
• Review and update patient history and medical records promptly.
• Collaborate with surgical scheduling on prep, clearances, and complex procedure issues.
• Raise workflow problems or concerns with clinical services leadership.
• Stay current through workshops, publications, and professional societies.
• Support HIPAA compliance and annual compliance training.
• Take on other related duties as assigned.

Skills

Verbal and written communication

Organization and attention to detail

Empathy and patient trust

Knowledge of EMR

MS Office and computer applications

Education

RN licensure

BSN (preferred)

Job description

About The Role

As a Patient Navigator RN, you will be the steady, familiar presence for patients and families from the day of diagnosis through the end of their care path. You will help them understand their diagnosis, make sense of their treatment options, and feel supported at every step. You will also be the connection point between patients, providers, and staff, so nothing gets missed along the way.

What You'll Do

• Guide patients and families through their healthcare experience, answer questions, and provide education so they understand their diagnosis and treatment options
• Follow patients from diagnosis through completion of their care path to make sure all treatment options are explored
• Review prior patient history and keep the medical record updated in a timely way
• Review information gathered by other internal and external members of the care team
• Partner with surgical scheduling on patient preparation, required clearances, abnormal pretesting results, and complex procedure-related issues
• Raise workflow problems, conflicts, or concerns with the manager or director of clinical services
• Stay current through educational workshops, professional publications, and professional societies
• Support compliance by following the Solaris Health Code of Conduct and all practice policies, protecting patient health information under HIPAA, reporting suspected concerns right away, and completing annual compliance training
• Take on other related duties as assigned

Required

• Graduate of an accredited nursing program
• Current RN license and any certifications required by your state
• BLS certification
• At least 2 years of clinical experience

Preferred

• BSN

Skills

• Excellent verbal and written communication
• Strong organization and attention to detail
• Genuine empathy and the ability to build trust with patients
• Working knowledge of healthcare systems, including EMR
• Comfort with Microsoft Office and other computer applications

Travel

None