Patient Navigator Registered Nurse (RN) - Pulmonology - NW Campus

Northwest Primary & Specialty Care; Tucson (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Extended illness benefits

401(k) with company match

Career development

Certification reimbursement

Student loan assistance

Employee rewards program

Collaborative culture

Pet insurance

Identity protection

Legal insurance

Job summary

Northwest Primary & Specialty Care in Tucson, AZ seeks a Patient Navigator - RN to guide patients and families through the continuum of care, coordinate services, and facilitate clear communication among patients, caregivers, and healthcare providers.

You will assess medical, emotional, and socioeconomic needs, address barriers to care, educate patients on treatment options and side effects, and coordinate referrals to social workers, financial counselors, dietitians, translators, and

Qualifications

• 3-5 years of clinical nursing experience.
• 1-3 years of experience in patient navigation, care coordination, or case management preferred.
• RN licensure and BCLS certification required.

Responsibilities

• Serves as a primary point of contact for patients, families, and caregivers from diagnosis through end of treatment, providing ongoing support.
• Assesses medical, emotional, and socioeconomic needs, addressing barriers to care and coordinating solutions to improve adherence and outcomes.
• Provides patient education on treatment, side effects, and management strategies to improve understanding and quality of life.
• Facilitates communication between patients, caregivers, and healthcare providers to ensure timely information sharing.
• Acts as a patient advocate, collaborating with multidisciplinary teams to improve services and reduce delays from diagnosis to treatment.
• Coordinates referrals to social workers, financial counselors, dietitians, transportation, and support groups.
• Assists patients with insurance-related matters and obtaining financial assistance as needed.
• Develops and updates educational materials for patients and caregivers.

Skills

Nursing experience

Care coordination

Communication skills

Empathy & problem solving

Education

RN License

BCLS Certification

Job description

Why Join Us?

• Be Valued for What You Bring to the Team - Competitive pay that rewards your hard work
• Benefits You Can Count On - Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. - Generous PTO and extended illness benefits
• Invest in Your Future - 401(k) with company match
• Grow With Us - Career development, learning opportunities, and advancement pathways
• We Invest in Your Success - Licensure and certification reimbursement for eligible roles
• Student Loan Support - Assistance available for eligible roles
• Your Wins Deserve Recognition - Employee rewards and recognition programs
• A Team You'll Love Working With - A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits - Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact.

Clinic Address:2055 W Hospital Dr. | Suite 205, Tucson, AZ 85704Hours of Operation: Monday-Friday| 8:00AM-5:00PM

Job Summary

The Patient Navigator - RN provides guidance, support, and education to patients and their families throughout the continuum of care. This role assists in coordinating care, overcoming barriers, and facilitating communication among patients, caregivers, and healthcare providers. The Patient Navigator collaborates with interdisciplinary teams, community resources, and support services to ensure a seamless and patient-centered healthcare experience.

Essential Functions

• Serves as a primary point of contact for patients, families, and caregivers from diagnosis through the end of treatment, providing ongoing support and assistance.
• Assesses patients' medical, emotional, and socioeconomic needs, addressing barriers to care and coordinating solutions to enhance treatment adherence and outcomes.
• Provides patient education, addressing concerns about treatment, potential side effects, and management strategies to improve understanding and quality of life.
• Facilitates communication between patients, caregivers, and healthcare providers, ensuring timely and accurate information sharing.
• Acts as a patient advocate, collaborating with multidisciplinary teams to improve services, reduce delays, and optimize the time from diagnosis to treatment.
• Coordinates referrals to support services such as social workers, financial counselors, dietitians, and community resources, including transportation and support groups.
• Assists patients with insurance-related matters, including completing forms and obtaining financial assistance as needed.
• Develops, updates, and provides educational materials for patients and caregivers, maintaining a library of resources tailored to patient needs.
• Tracks patient progress throughout the care continuum, addressing concerns and adjusting plans as necessary to meet evolving needs.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 3-5 years of clinical nursing experience required
• 1-3 years of experience in patient navigation, care coordination, or case management preferred

Knowledge, Skills and Abilities

• In-depth knowledge of patient navigation, care coordination, and nursing principles.
• Strong communication and interpersonal skills to interact effectively with patients, families, and healthcare providers.
• Ability to assess and address barriers to care, demonstrating empathy and problem‑solving skills.
• Knowledge of community resources and support services to address patient needs holistically.
• Proficiency in patient education, including developing materials and conducting teaching sessions.
• Organizational skills to manage multiple priorities and coordinate services across the continuum of care.
• Familiarity with insurance processes, financial assistance programs, and healthcare regulations.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support required

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.