Nurse Navigator

United Surgical Partners

Phoenix (AZ)

Presencial

USD 70.000 - 90.000

Jornada completa

14 días+

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Ventajas ofrecidas por este puesto de trabajo

Health, Dental & Vision Coverage
401(k) retirement plan
Paid Time Off (PTO)
Company Paid Holidays
Employee Assistance Programs
Health Savings Account/ Flexible Spend
Education Assistance

Descripción de la vacante

USPI Arizona Specialty Hospital in Phoenix is hiring a RN Nurse Navigator for the Pre-OP PACU department. The position handles the full care pathway for orthopedic and spine patients, coordinating actions across surgeons, anesthesiologists, PACU, and nursing staff.

This full‑time role emphasizes data collection, outcomes, and patient satisfaction throughout the care continuum. The ideal candidate will hold an AZ RN license, with BSN preferred, and 3–5 years hospital experience in

Formación

  • Hold and maintain a current Arizona license to practice as a Registered Nurse.
  • BSN preferred; BLS is required; ACLS preferred.
  • Minimum 3–5 years of hospital experience, orthopedic/spine preferred.
  • Must be passionate about patient education and care coordination.
  • Ability to analyze data and participate in outcomes reporting.

Responsabilidades

  • Develop and implement the patient’s care plan through assessment of physical, educational, and psychosocial needs.
  • Serve as essential liaison between patients and healthcare providers.
  • Support care continuum before surgery and after discharge.
  • Schedule preadmission testing and coordinate tests and clearances.
  • Relay PAT results to the ordering physician and verify health history.
  • Review records to ensure appropriate orders and clearances prior to surgery.
  • Use nursing judgment to refer patients to a hospitalist for high‑risk cases.
  • Provide preoperative instructions during prescreening and education classes.
  • Facilitate follow‑up calls to promote discharge instruction adherence and care coordination.
  • Participate in QAPI activities and EDGE requirements.

Conocimientos

RN License AZ
BSN preferred
BLS
ACLS preferred
3-5 years hospital
Orthopedic/spine exp
Patient education
Data collection/analysis

Educación

Arizona license to practice as a Registered Nurse
BSN preferred
BLS certification
ACLS preferred

Descripción del empleo

RN Nurse Navigator Full Time
USPI Arizona Specialty Hospital is Hiring a RN Nurse Navigator Full Time!

USPI Arizona Specialty Hospital is searching for a Nurse Navigator to join our wonderful team in the Pre-OP PACU Department.

USPI Arizona Specialty Hospital is a specialty inpatient hospital which was established to set a new standard for excellence and patient satisfaction in the delivery of orthopedic and spinal surgery. Arizona Specialty Hospital provides excellent patient services and the highest level of care, with the overall goal of improving the delivery of healthcare in Maricopa County and beyond.

Our singular focus is the state-of-the-art care of musculoskeletal conditions including joint replacement, spine surgery and other reconstructive procedures. Our mission is to provide first-class surgical services for the community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families.

This is a Full Time Position; Monday-Friday

Job Summary:

The Nurse Navigator will assume responsibility and accountability for the entire care pathway of the orthopedic and/or spine patient. Optimization of the program will be achieved by serving as a liaison throughout the continuum of care.
There is ongoing collaboration to create a team approach with the care team including the surgeon; anesthesiologist; Pre-op, PACU, and OR staff; PT provider, facility leadership, and key members of the surgeon’s office.
In addition to the day-to-day activities required, the position requires the Navigator to participate in data collection, analysis, and reporting of clinical outcomes and patient satisfaction.

Position Responsibilities:
  • 1. Works closely with the multidisciplinary team to develop and implement the patient’s care plan through assessment of the patient’s physical, educational, and psychosocial needs.
  • 2. Serves as an essential link between patients and all other healthcare providers.
  • 3. Serve as a resource to the patient through their continuum of care, including prior to surgery extending after discharge.
  • 4. Contacts patients to schedule preadmission testing, as ordered by the physician. This includes: lab work, chest x- ray, EKG, CT, and hospitalist medical clearance appointments.
  • 5. Ensures PAT results are relayed to the ordering physician.
  • 6. Contacts patients prior to surgery, to obtain health history and medication history.
  • 7. Reviews records for: appropriate orders, History and Physical, applicable clearances, labs, x-ray, and EKG to assess patient’s health status prior to surgery.
  • 8. The nurse will use his/her nursing judgment (including the tools provided) to refer surgical patients, based on their provided medical history, to a hospitalist for review, if the patient is deemed a high-risk surgical patient.
  • 9. During the prescreening phone call, the RN will provide preoperative instructions to the patient.
  • 1. Works closely with the multidisciplinary team to develop and implement the patient’s care plan through assessment of the patient’s physical, educational, and psychosocial needs.
  • 2. Serves as an essential link between patients and all other healthcare providers.
  • 3. Serve as a resource to the patient through their continuum of care, including prior to surgery extending after discharge.
  • 4. Contacts patients to schedule pre admission testing, as ordered by the physician. This includes: lab work, chest x- ray, EKG, CT, and hospitalist medical clearance appointments.
  • 5. Ensures PAT results are relayed to the ordering physician.
  • 6. Contacts patients prior to surgery, to obtain health history and medication history.
  • 7. Reviews records for: appropriate orders, History and Physical, applicable clearances, labs, x-ray, and EKG to assess patient’s health status prior to surgery.
  • 8. The nurse will use his/her nursing judgment (including the tools provided) to refer surgical patients, based on their provided medical history, to a hospitalist for review, if the patient is deemed a high risk surgical patient.
  • 9. During the prescreening phone call, the RN will provide preoperative instructions to the patient.
  • 10. Facilitates scheduling of the pre-operative education class for the patient and care partner.
  • 11. Conducts patient rounds on assigned patients at least once during their hospital stay.
  • 12. Facilitates scheduled follow-up calls with patients to promote compliance with discharge instructions and risk mitigation calls to avoid preventable ER visits/admissions, confirm physical therapy and post‑op visits to physicians.
  • 13. Models the Expected Behaviors for Patient Centered Care and is passionate about the patient experience.
  • 14. Ensures all necessary follow‑up/action items are completed, reported and documented in order to close the loop.
  • 15. Able to work as a team member, and encourage and promote a culture of caring.
  • 16. Participates in QAPI actives, PROM reporting, and completing EDGE requirements.
What We Offer

As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well‑rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses.

  • Health, Dental & Vision Coverage
  • 401(k) retirement plan
  • Paid Time Off (PTO)
  • Company Paid Holidays
  • Employee Assistance Programs
  • Health Savings Account/ Flexible Spending Account
  • Education Assistance
Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first‑class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

Required Skills:
POSITION QUALIFICATIONS
Education,Experience, Licenses/Certifications/Registrations, Knowledge/Skills/Abilities
  • Hold and maintain a current Arizona license to practice as a Registered Nurse.
  • BSN preferred
  • BLS (required)
  • ACLS (Preferred)
  • Minimum 3-5 years of experience in a hospital setting, participating in the care of surgical patients. Orthopedic and spine experience is preferred.
  • Must be passionate about patient education.
  • Requires the clinical expertise to apply sound judgment to ensure optimal patient care.
  • Strong communication skills are required to instruct patients, family members and staff.
  • Must be self‑directed with strong interpersonal, organizational, and computer literacy skills.
  • Accepts and supports changes in work assignment as related to schedule and patient needs.
  • Ability to participate in data collection, analysis, and reporting.
  • Knowledge of relevant equipment, systems, change theory, policies, procedures, and strategies to promote effective quality outcomes.
  • Ability to utilize/apply the general and specialized principles, practices, techniques and methods of utilization review/management, care coordination, transfer coordination, discharge planning or case management.
  • Demonstrates the ability to work as a team member and to communicate directly and professionally. Is flexible, reliable, productive, patient‑oriented, and self‑motivated.
  • Maintains professional conduct and appearance.
Required Experience:
HOSPITAL‑WIDE CORE COMPETENCIES/RESPONSIBILITIES
  • Job knowledge/Responsibilities/Productivity
  • Customer Service/Relationship/Communication
  • Environment of Care/Patient Safety
  • Infection Control/Employee Health and Safety
  • Performance Improvement
  • Patient Rights

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