Patient Navigator (Outpatient) 40 hours, days

Hahhh; Worcester (MA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Navigator to join their outpatient team. This role is vital in ensuring that patients receive the necessary social services and healthcare access, advocating for their needs throughout the process. With a commitment to exceptional patient care and community support, the organization fosters an environment where every employee contributes to healing and wellness. If you are passionate about making a difference in patients' lives and have experience in social work or human services, this could be the perfect opportunity for you to thrive in a supportive and impactful role.

Benefits

Signing Bonus

Health Insurance

Retirement Plan

Paid Time Off

Qualifications

• 2+ years of experience in social work or human services with strong assessment skills.
• High School diploma required; Bachelor's preferred in relevant fields.

Responsibilities

• Assess patient needs and facilitate access to care and services.
• Provide education and referrals to specialized intervention programs.

Skills

Psychosocial Assessment

Social Services Referral

Patient Advocacy

Bilingual (English and Spanish)

Education

High School Diploma or GED

Bachelor’s Degree in Social Work, Human Services, or Counseling

Job description

Patient Navigator (Outpatient)

40 hours, days

Location: Worcester, MA University Campus

Time Type: Full time

Posted On: Posted 3 Days Ago

Job Requisition ID: R25102338

Exemption Status: Exempt

Schedule Details: Monday through Friday

Scheduled Hours: 8am-5pm

Shift: Day Shift, 8 Hours

Hours: 40

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Overview

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. We are dedicated to exceptional patient care, academic excellence, and leading-edge research. We are more than 16,000 employees working together in a relentless pursuit of healing for our patients and community.

Major Responsibilities

1. As an integrated member of the primary medical care team, assess patient needs for social services, provide referrals, and facilitate patient access to care.
2. Provide education, information, and referrals to specialized intervention programs, advocating for patient access to these services.
3. Function as a navigator among service providers and community resources, maintaining ongoing communication with the clinical team.
4. Identify patients who are uninsured or need medication coverage, and assist with medical and social service history.
5. Attend periodic team meetings and staff education meetings to maintain current knowledge applicable to the program.
6. Adhere to regulatory policies and procedures relative to the program.

Position Qualifications

License/Certification/Education:

1. Required: High School diploma or GED.
2. Preferred: Bachelor’s Degree in Social Work, Human Services, or Counseling.

Experience/Skills:

1. Required: Two years of social work, human service, or related professional experience, including demonstrated ability in psychosocial assessment.
2. Preferred: Bilingual in English and Spanish.

Unless certification, licensure, or registration is required, an equivalent combination of education and experience may be substituted.

Physical Demands and Environmental Conditions

Work is considered sedentary, requiring work indoors in a normal office or patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We strive to make respect a part of everything we do at UMass Memorial Health. If you share our Standards of Respect, we hope you will join our team.

If you are unable to submit an application due to a disability, please contact us at [e-mail].