Patient Navigator Oncology

Mount Sinai Medical Center; Miami Beach (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Healthcare spending accounts

Retirement plan

Paid time off

Pet Insurance

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center in Miami Beach, FL seeks an Oncology Navigator Generalist with ongoing certification after year one. The role supports patients through the cancer journey, coordinates care, and collaborates with a multidisciplinary team to ensure timely treatment and outcomes.

The position requires 3-5 years of healthcare relations experience and a related bachelor’s degree, with benefits including health, retirement, and paid time off. On-site role in a large private hospital system.

Qualifications

• Bachelor's degree in related discipline preferred.
• 3-5 years experience in patient/healthcare relations or human services preferred.

Responsibilities

• Identifies barriers to care and refers patients to nutrition, social services, integrative medicine, or psycho-oncology in a timely manner.
• Maintains documentation of all patient encounters and reporting per organization standards.
• Flexible and adaptable to changing patient and provider needs.
• Attends and represents the organization at professional conferences, trainings and meetings.
• Participates in tumor boards and monthly interdisciplinary IPCC meetings.
• Supports patients and families through pretreatment education, active treatment, survivorship and end-of-life care.
• Collects, analyzes and reports navigator outcomes with administration, IT, and cancer registry staff.
• Provides patient education to aid informed decision making and multidisciplinary care processes.
• Collaborates with physicians/APPs and lab teams for pathology and molecular testing results.
• Facilitates scheduling of appointments, testing, and procedures to expedite care.

Skills

Patient relations

Healthcare communication

Education

Bachelor's degree in related discipline preferred

Job description

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida’s largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:

CC018011 MS Cancer Center Support Services

Job Description Summary:

Oncology Navigator Certified Generalist certification to be obtained after 1 year from hire

Position Responsibilities

• Identifies any barriers to care and refers patient/family to nutrition services, social services, integrative medicine, or psycho-oncology appropriately and in a timely manner.
• Maintains documentation of all patient encounters and complete reporting requirements according the organization standards.
• Flexible and adaptable in response to changing patient and healthcare providers’ needs.
• Attends and represents the organization at a professional conferences, in-service trainings, and meetings at the request of or with the approval of the supervisor.
• Regularly participates in disease specific and general tumor boards and the monthly interdisciplinary meetings (IPCC).
• Supports the patient/family on thir cancer journey from pretreatment education, active treatment, survivorship and end-of-life care.
• Collects, analyzes and reports clinical navigator outcome data, metrics, and productivity benchmarks, working with administration, IT, and the cancer registry staff as appropriate.
• Provides patient education to assist with informed decision making, improve timeliness of care, and multidisciplinary care processes.
• Works with physicians/APPs and other members of the healthcare team for pathology, and molecular laboratory testing requests and results.
• Facilitates timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and to promote continuity of care.

Qualifications

License/Registration/Certification

• None

Education

• Bachelors degree in related discipline preferred

Experience

• 3 - 5 years experience in patient/healthcare relations or human services field (e.g. nursing, teaching, counseling), preferred, or equivalent combination of education and experience, preferred.

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: