Patient Navigator ACCESSII

Argus Community, Inc.; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Argus Community, Inc. in the Bronx seeks a Patient Navigator to support the ACCESS II Care Coordination Program under NYC DOHMH protocols. You will assist the Care Coordinator and patients with implementing the care plan identified during intake or assessment, and accompany clients to appointments as needed.

Responsibilities include outreach, referrals, transportation reminders, and health education. The role requires empathy, HIV/AIDS knowledge, and the ability to work in a team within the

Qualifications

• High School Diploma or GED or some college education.
• One year direct case management experience preferably working with persons with HIV/AIDS.
• Ability to travel within the five boroughs of New York City via public transportation.
• Knowledge of HIV/AIDS transmission and treatment.
• Empathy towards and a desire to work with persons with HIV/AIDS.
• Ability to be a team player and to communicate effectively with supervisors and peers.
• Knowledge of computers/word processing a plus.

Responsibilities

• Assist the Care Coordinator and patients with implementing the care coordination plan.
• Provide field-based case finding, client assistance, referrals, and linkage to services.
• Accompany patients to appointments and social service encounters as warranted.
• Coordinate support for appointments including reminders, transportation, and child care.
• Perform health education and track patient progress through curricula.
• Maintain documentation of CCR forms and health records as required.

Skills

Empathy for HIV/AIDS patients

Team player

Communication skills

Knowledge of HIV/AIDS transmission

Computer literacy

Education

High School Diploma or GED or some college education

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ACCESS II Full Time Professional Bronx, NY, US

DEPARTMENT: ACCESS II Care Coordination Program

REPORTS TO: Assigned Care Coordinator

Primary Function:As a Patient Navigator, your function is to directly assist the Care Coordinator and the patient with the implementation of the care coordination plan developed as a result of the intake and/or assessment of the needs of the patient and her/his family. As part of the Care Coordination team, it is expected that the PN adhere to all NYC DOHMH Protocol and Health Promotion curriculum.

Specific Responsibilities:

• Familiarity with the NYC DOHMH Care Coordination Services protocol.
• Provide all field-based case finding, client assistance, referrals, linkage to services, outreach for client re-engagement
• Attend all agency and program required trainings for the CCR program
• Accompany patients to appointments (all PCP and Specialty Providers) and social service encounters, as warranted
• Coordinate support for appointments including: Reminders, transportation, child care
• Ability to perform quality, in-depth social service benefits assessments and follow-ups
• Assist Care Coordinators with the Employment, ART use, Substance Use, Prevention with Positives and Disclosure, sections of Re-Assessment
• Provide feedback to team on observations made in the field and during home visits
• Educates, coaches, and empowers the clients through working relationship
• mDOT work as needed including performing mDOT services on Saturday’s when it does not conflict with primary duties
• Attend all required meetings including daily team meetings, monthly clinical rounds, and weekly staff meetings
• Provide general assistance in case coordination functions based on patients needs as addressed in the care coordination plan and assigned by Care Coordinator
• Conduct reassessment activities to assist the Care Coordinator
• Provide health education and track patient’s progress through the health education curriculum
• Maintain a minimum of encounters as stated by Public Health Solutions and NYCDOHMH guidelines
• Participate in yearly quality management projects
• Timely and accurate documentation and CCR forms (Primary Care Status Measures) of all care coordination services provided
• Conduct home visits and/or visit participants while in the hospital to follow-up on care coordination plans and needs
• Completion of all social services applications when necessary
• Be knowledgeable and up-to-date in areas pertaining to HIV/AIDS symptoms, treatment, and medications

Qualifications:

To perform the job of Patient Navigator successfully an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job of Patient Navigator.

• High School Diploma or GED or some college education
• One year direct case management experience* preferably working with persons with HIV/AIDS
• Meets physical and cognitive requirements needed to complete assigned tasks and duties of the position with reasonable accommodations being made for individuals with disabilities
• Ability to travel within the five boroughs of New York City via public transportation
• Knowledge of HIV/AIDS transmission and treatment
• Empathy towards and a desire to work with persons with HIV/AIDS
• Ability to be a team player and to communicate effectively with supervisors and peers
• Knowledge of computers/word processing a plus