Patient Navigator 2

UCSF Health; San Francisco (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

UCSF Health is seeking a Registration professional at Langley Porter Psychiatric Hospital to support inpatient and outpatient services. The role includes reception, registration, insurance verification, and assisting patients with financial need applications and navigation of the healthcare system.

The incumbent will collaborate with the Utilization Review Coordinator to analyze patient records for admission legitimacy, length of stay, and insurance reimbursement, while acting as a liaison for

Qualifications

• Bachelor's degree in related area or equivalent experience / training.
• One year related experience.
• Flexibility to orient and work at all UCSF Medical Center locations.

Responsibilities

• Reception, registration, and patient processing for Langley Porter Psychiatric Hospital–UCSF Health.
• Insurance coverage verification and relay of financial information.
• Provide financial need applications and support to Utilization Review Coordinator with admission accuracy and length of stay.
• Serve as a clinical resource and liaison for patients and families and assist with navigating all aspects of the healthcare system.

Education

Bachelor's degree in related area

Job description

Job Description

JOB SUMMARY

Provide a description of the overall purpose of the position. “Why does this position exist?”
State the general nature, level and purpose of the job and a brief description of the duties and responsibilities. It may be easier to write the general summary after completing other sections of the job description.
Reports to the Business Manager, and is guided by the procedures of Inpatient and Outpatient services, the Registration is responsible for providing support to all intensive (Inpatient, Partial Hospitalization, Intensive Outpatient Program, consult Liaison and Electroconvulsive Therapy) patients seeking services at Langley Porter Psychiatric Hospital- UCSF Health. The Registration is responsible for reception, registration, insurance coverage verification, relaying financial information, providing financial need applications, and patient processing. Along with supporting the Utilization Review Coordinator with analyzing patient records to determine legitimacy of admission, length of stay, and compliance with insurance reimbursement. Receives assignments in the form of objectives with goals and the processes by which to attain them. Serves as a clinical resource and liaison for patients and their families and assists with navigating all aspects of the healthcare system.

Qualifications

REQUIRED QUALIFICATIONS

• This position requires flexibility to orient and work at all UCSF Medical Center locations.
• One year related experience.
• Bachelor's degree in related area and / or equivalent experience / training.

POPULATIONS SERVED

Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as “Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient’s age.” is sufficient. Select from the following patient age categories.

• Adolescent
• Adult
• Geriatric

About Us

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html