Patient Navigator

Blue Ridge Community Health Services, Inc.; North Carolina; On-site; USD 40,000 - 56,000; Full time

Job summary

A leading community health organization in North Carolina is seeking a Patient Navigator to join their clinical team. This role involves advocating for patients, coordinating care, and assisting with social services applications to improve health care access and quality. The ideal candidate will have a degree in healthcare or social services and familiarity with Medicaid, Medicare, and local resources.

Benefits

Medical, Dental, and Vision benefits

Company sponsored life insurance

403(b) retirement account with company matching

9 paid holidays per year

PTO and Personal Day accrual starting day 1

Qualifications

• Familiarity with Medicaid, Medicare, and local safety-net programs preferred.
• Ability to obtain Certified Application Counselor certification.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Facilitate health care access and coordinate care for patients.
• Assist patients in completing applications for social safety net programs.
• Provide counseling and referrals to partner agencies.

Skills

Advocacy

Care Coordination

Social Determinants of Health

Education

Bachelor’s degree in healthcare or social services

Job description

Overview

Blue Ridge Health is currently seeking a Patient Navigator to be part of our Clinical Team. This position will support our Haywood, Jackson, and Swain locations.

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)

What You'll Do:

The Patient Navigator is a member of the clinic interdisciplinary team responsible for facilitating improved health care access and quality for BRH patients through advocacy and care coordination to address social determinants of health (SDH). Responsibilities include:

• Screens patients for the eligibility of and assists with completion of needed applications and paperwork for:sliding fee scale/discount fee programsubsidized health insurance programscharity care programs, including local hospital applicationsother programs that assist with social determinants of health (i.e. food insecurity, housing insecurity, transportation insecurity)medication assistance programsaddressing legal issues
• Conducts enrollments into programs when possible, and provides referrals to partner agencies, as appropriate.
• Maintains certification as a Certified Application Counselor for the organization and completes all required training(s) to maintain certification.
• Provides Senior’s Health Insurance Information Program (SHIIP) counseling to Medicare beneficiaries, as requested.

What We're Looking For:

• Bachelor’s degree in healthcare or social services related field, preferred. Equivalent combination of education and experience is acceptable.
• Familiarity with Medicaid, Medicare, Health Insurance Marketplace, private health insurance, SNAP, and other local, state, or national social safety net programs strongly preferred.
• Ability to be certified as a Certified Application Counselor (CAC) and Senior’s Health Insurance Information Program (SHIIP) counselor.
• Valid driver’s license and reliable transportation, required.

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.