Patient Navigation Specialist

cardinalhealth; Fresno (CA); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Patient Navigator in Fresno to address patient needs and coordinate with physicians and clinical staff. You will facilitate access to resources, collect data on barriers, and serve as the main contact for patients interacting with our care teams.

Ideal candidates have 0-2 years of experience and a Bachelor’s degree or equivalent, with preferred backgrounds in direct patient care or social work.

Qualifications

• 0-2 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Candidates with direct patient care or Social Work experience, highly desired
• Ability to calmly and professionally resolve patient issues with diplomacy

Responsibilities

• Assess patient care needs for new and ongoing patients
• Coordinate and facilitate access to resources with physician and clinical office
• Serve as central contact between patients and providers across departments
• Collect and report data on patient barriers and intervene to improve care
• Assist patients with referrals to outside resources and care coordination
• Follow departmental policies and continuous quality improvement objectives
• Collaborate with providers and staff on patient and staff education
• Design or participate in creation of educational materials
• Perform miscellaneous duties as assigned

Skills

Patient communication

Diplomacy

Problem solving

Education

Bachelor's degree or equivalent

Job description

What Patient Navigator contributes to Cardinal Health
Practice Operations Management oversees the business and administrative operations of a medical practice.
Patient Navigators focus exclusively on the needs of patients and help resolve concerns about thequality of care so they can feel all their needs are being met. This position will work with multiple departments inside and outside the organization to address the patient's needs and concerns.

Responsibilities

• Performs assessment of patient care needs for new and ongoing patients.
• Work with physician and clinical office to facilitate, coordinate and ensure patient has access to available resources.
• Serve as an essential link between patients and all other providers. Central point of contact for all treatment patients; including interaction with medical, nursing, ancillary services.
• Collect and report data from patient on barriers and intervene as appropriate for optimal patient care.
• Assist patients with referrals to outside resources and care coordination as needed.
• Follows established departmental policies, procedures and continuous quality improvement objectives.
• Collaborates with medical providers, patient care staff and clinic management in the planning and implementation of patient and staff education.
• Designs or participates in the creation of educational materials.
• Performs miscellaneous job-related duties as assigned.

Qualifications

• 0-2 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Candidates with direct patient care or Social Work experience, highly desired
• Ability to calmly and professionally resolve patient issues with diplomacy
  

What is expected of you and others at this level

• Applies basic concepts, principles and technical capabilities to perform routine tasks
• Works on projects of limited scope and complexity
• Follows established procedures to resolve readily identifiable technical problems
• Works under direct supervision and receives detailed instructions
• Develops competence by performing structured work assignments

Location

cCARE Fresno

7130 N Millbrook Ave, Fresno, CA 93720

Anticipated hourly range:

$25.30 per hour - $36.40 per hour

Bonus eligible:

No

Benefits:

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:

11/22/2026*if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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