Patient Medication Liaison - Prior Authorization

University of Missouri Health Care; Columbia Township (MO); Hybrid; USD 30,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Retirement options

Job summary

University of Missouri Health Care is seeking a Patient Medication Liaison – Prior Authorization to support prescription prior authorizations across MU Health Care clinics. The role includes copay assistance and backing MU pharmacies, with remote work potential and quarterly onsite meetings.

The position emphasizes strong communication and commitment to patient service, enabling timely medication access and a high level of care across our system.

Qualifications

• High school diploma or equivalent.
• Must apply for Pharmacy Technician licensure by Missouri Board of Pharmacy.
• CPhT certification (PTCB) within one year as condition of continued employment.

Responsibilities

• Provide prospective medication prior authorization services to expedite clinic and discharge workflows.
• Coordinate refill and prescription renewal requests while pre-screening patients for viable payment sources and reimbursement issues.
• Foster effective communication between clinics, hospitals, patients, and pharmacies.
• Identify and refer appropriate patients to medication assistance programs.
• Perform pharmacy technician duties as required and other duties as assigned.

Education

Pharmacy Technician licensure (Missouri Board)

CPhT certification (PTCB)

Job description

Shift: Monday – Friday, 7am – 5pm (shift will be within these days/times)

Department: Pharmacy

Location: Potential for Remote Work (Required to attend quarterly onsite meetings; otherwise, remote is a possibility)

Compensation

• Base Pay Range: $22 - $34.74/hour, based on experience

ABOUT THE JOB

MU Health Care is seeking an exceptional Patient Medication Liaison – Prior Authorization to join our team. In this role, you will play a crucial role in supporting all MU Healthcare clinics with performing prescription prior authorizations. Your role also includes providing copay assistance and supporting our Mizzou pharmacies. Your commitment to excellence and communication skills will shine. You'll be part of a dedicated team ensuring our MUHC patients receive their necessary medication in a timely manner. At MU Health Care, we offer a supportive environment where you can thrive and grow professionally. Your passion for delivering quality healthcare will make you an integral part of our team, providing a high level of service that our patients depend on. If you're a Pharmacy Technician who's ready to make a real difference, we want to hear from you. Join us in creating a healthier future for our community and become part of an institution committed to delivering top-tier healthcare services. Your dedication, communication skills, and commitment to excellence will flourish at MU Health Care.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including ten holidays
• Multiple retirement options, including 100% matching up to 8%and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more
• See a comprehensive list of benefits here.

DETAILED JOB DESCRIPTION

Conduct prospective medication prior authorization services to expedite clinic and discharge workflow and enhance the patient experience.

Coordinate refill and prescription renewal requests by pre-screening patients for viable payment sources and managing reimbursement issues.

Facilitate effective working relationships and consistent communication between clinics, hospitals, patients, and pharmacies.

Identify and refer appropriate patients to medication assistance programs.

Perform the duties of a pharmacy technician as required and other duties as assigned.

May complete unit/department specific duties as outlined in department documents.

REQUIRED QUALIFICATIONS

High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.

Must apply prior to hire for Pharmacy Technician licensure by the Missouri Board of Pharmacy.

Certified Pharmacy Technician (CPhT) certification by the Pharmacy Technician Certification Board (PTCB) within one (1) year as a condition of continued employment in this job classification.

PREFERRED QUALIFICATIONS

One (1) year of college. Two (2) years of retail pharmacy experience. Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.