Patient Medication Liaison - Medication Adhearance

MU Health Care; Columbia Township (MO); On-site; USD 39,000 - 45,000; Full time

Job summary

MU Health Care is seeking a Pharmacy Technician - Patient Medication Liaison to ensure patient adherence and coordinate medication refills. You will work with Mizzou Pharmacy locations, communicating with patients, physicians and the pharmacy team to improve the patient experience.

The role emphasizes prior authorizations, medication assistance referrals, and seamless team collaboration in a remote, customer-focused environment. Onboarding requires two weeks on-site with quarterly meetings.

Qualifications

• High school diploma or equivalent required.
• CPhT certification within 1 year of hire required.
• Experience coordinating medication refills and prior authorizations preferred.

Responsibilities

• Conduct prospective medication prior authorization services to expedite workflow.
• Coordinate refill and renewal requests with pre-screening for payment sources.
• Foster communication between clinics, hospitals, patients and pharmacies.
• Identify patients for medication assistance programs.
• Perform pharmacy technician duties and other duties as assigned.

Skills

CPhT

Pharmacy coordination

Communication

Prior authorization

Education

High school diploma

1 year college

Job description

Location: Remote (Training/onboarding onsite for a minimum of 2 weeks and quarterly onsite meetings required; otherwise, remote)

Hours: Monday - Friday 7am - 5pm (shift will be within these days/times)

*Salary: $30.66/hour

ABOUT THE JOB

MU Health Care is looking for a dynamic and dedicated pharmacy technician to join our team as a Patient Medication Liaison - Medication Adherence. In this position, you will play a critical role ensuring patients are adherent with their medications. Your role will involve supporting our Mizzou Pharmacy locations working directly with those patients who are on multiple prescriptions, synching their prescription fills and coordinating refills. We are seeking a candidate who not only possesses the technical skills required for the position but also embodies a commitment to enhancing the patient experience. Effective communication is key, as you will be fostering relationships between patients, physicians, and other pharmacy team members. Join us in making a positive impact on patient care and contribute to the collaborative and innovative environment at MU Health Care.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system - the only in mid-Missouri - is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

DETAILED JOB DESCRIPTION

Conduct prospective medication prior authorization services to expedite clinic and discharge workflow and enhance the patient experience.

Coordinate refill and prescription renewal requests by pre-screening patients for viable payment sources and managing reimbursement issues.

Facilitate effective working relationships and consistent communication between clinics, hospitals, patients, and pharmacies.

Identify and refer appropriate patients to medication assistance programs.

Perform the duties of a pharmacy technician as required and other duties as assigned.

May complete unit/department specific duties as outlined in department documents.

REQUIRED QUALIFICATIONS

High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.

Must apply prior to hire for Pharmacy Technician licensure by the Missouri Board of Pharmacy.

Certified Pharmacy Technician (CPhT) certification by the Pharmacy Technician Certification Board (PTCB) within one (1) year as a condition of continued employment in this job classification.

PREFERRED QUALIFICATIONS

One (1) year of college. Two (2) years of retail pharmacy experience. Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.