Patient Management Representative

FMOL Health; Baton Rouge (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Our Lady of the Lake Regional Medical Center (OLOL) seeks a Bed Placement Coordinator to support streamlined patient flow by registering patients and assigning inpatient beds using the electronic bed board.

You will work under RN direction to place patients into suitable beds, monitor bed status, and coordinate transfers with multiple departments to ensure timely admissions and efficient operations.

Qualifications

• Experience in a medical office or hospital setting is preferred.
• High School diploma or equivalent required.
• Ability to coordinate patient placement with providers and units.

Responsibilities

• Coordinate bed assignments under supervision to support patient flow.
• Register patients and assign beds using the bed board system.
• Communicate transfers and bed status to nursing and ancillary departments.
• Enter and update patient placement in the hospital information system.
• Ensure bed requests meet unit admission and discharge criteria.

Skills

Bed management

Patient placement

Care coordination

Education

High School diploma

Tools

Bed board system

EMR system

Job description

Job Description

To coordinate and prioritize patient flow activity throughout the hospital by registering patients and assigning inpatients to beds via electronic bed board.

Job Description

To coordinate and prioritize patient flow activity throughout the hospital by registering patients and assigning inpatients to beds via electronic bed board.

Responsibilities

Patient Care

• Under direction of a Registered Nurse, coordinates patient placement process by accurately and efficiently assigning beds to patients and ensuring that all physician requested patient beds are filled in a timely manner. Determines bed availability for transferring patients, develops priorities for bed assignments, and maintains electronic bed board in an effort to facilitate the efficient operation of the admitting process.
• Placing patients into beds using clinical information, physician preference and each unit's admission discharge criteria.
• Assigning beds to patients transferring in and out of critical care units.
• Entering bed assignments into bed tracking system.
• Monitoring bed status and upgrades bed via electronic bed tracking systems to expedite patients' admission to a clean bed.
• Communicates with appropriate departments with notification of patient transfers to and from different units.
• Assigns appropriate health plan to patient visit. Maintains a good working knowledge of the health plans and contractual obligations.

Quality

• Obtains and edits patient information in the hospital's computer system while ensuring all information is accurate.
• Maintains a good working knowledge of the health plans and contractual obligations.
• Appropriately assigns health plans to current patient visit.
• Maintains familiarity with insurance referrals and authorization process.
• Ensures all referral requirements are completed at the time of the bed request.
• Promotes and maintains cooperation and communication with other OLOL departments, physician offices, hospitals, and patients.

Other Duties As Assigned

• Performs other duties as assigned or requested.

Qualifications

Experience: One year experience in a medical office or hospital setting OR six months experience on OLOL clinical unit.

Education: High School or equivalent