Patient Management Coordinator

Singing River Health System; Ocean Springs (MS); On-site; USD 65,000 - 90,000; Full time

Job summary

Singing River Health System is seeking a Patient Management Coordinator to act as the central point for coordinating patient movement across our campuses. The role involves bed management, admissions, transfers, and discharges, ensuring timely readiness and smooth patient flow.

Ideal candidates have RN licensure in Mississippi and at least 3 years of RN experience, with de-escalation training completed within orientation. Strong communication and collaboration across departments are essential.

Qualifications

• RN license in Mississippi
• Minimum 3 years RN experience
• De-escalation training required by orientation (90 days)

Responsibilities

• Coordinate between ED, procedural areas, clinics and other departments to facilitate patient movement.
• Manage bed assignments and bed utilization across campuses including admissions, transfers and discharges.
• Identify bed availability issues and coordinate with leadership to address capacity challenges.

Skills

Registered Nurse license

De-escalation training

Education

Associate's degree

Bachelor's degree preferred

Tools

MS Outlook

MS Word

Job description

About Us

At Singing River Health System, caring isn't just part of the job - it's in our DNA. Whether we're saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift and Location

Shift:3 12-hour shiftsLocation:Singing River Gulfport Hospital, Singing River Ocean Springs Hospital, Singing River Pascagoula Hospital

Job Description Summary

Job Description SummaryJob Description

Position Overview

The Patient Management Coordinator will serve as the central point of coordination between the ED, procedural areas, clinics, external organizations, registration, nursing, case management, providers, EVS and other key departments to facilitate patient movement throughout the health system. They will manage bed assignments and bed utilization across all three campuses to include admissions, internal transfers, discharges and direct admits and will promote timely bed preparation and readiness. They will identify bed availability issues promptly, coordinating with the House Supervisor, CSO Staffing Coordinators and nurse leadership to address capacity challenges.

Disclaimer

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education

Graduate from NLN School of Nursing. Associate's degree required, Bachelor's degree preferred.

License

Currently licensed to practice as a Registered Nurse in the state of Mississippi.

Certifications

Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience

At least 3 years of experience as a registered nurse with knowledge of patient populations, clinical procedures, patient admissions and bed management preferred.

Reports to

Director of Nursing: Centralized Staffing Office

Supervises: None

Physical Demands

Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as a computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands

Must demonstrate keen mental faculties/assessment and decision-making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate the ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands

Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

Company Culture

If you're looking for purpose, teamwork, and a place where what you do truly matters, you've found it. Let's do big things together.