Patient Liaison

Jax Spine and Pain Centers; Jacksonville (FL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Travel reimbursement

Vision insurance

Job summary

Jax Spine & Pain Centers is seeking a Marketing Representative to join our team in North Florida. The role focuses on identifying key physicians and groups, conducting regular sales calls and events to grow patient referrals, and managing our data on contacts and preferences.

The candidate will maintain knowledge of physician specialties, share insights with Practice Managers, and coordinate communications with clinics and hospitals to capitalize on opportunities for growth.

Qualifications

• Strong organizational and interpersonal skills.
• Excellent communication skills, both written and verbal.
• Solid time management and execution skills.
• Able to work as a positive team member with peers and management.
• Able to develop, foster and advance relationships with others, both within and outside of the organization.
• Ability to maintain and ensure confidentiality of all patient/client information in accordance with HIPAA policies and procedures.
• Bachelor’s Degree in marketing or healthcare-related field preferred.

Responsibilities

• Identify and target key physicians and physician groups based on historical business trends, referring history and physician specialty.
• Schedule and conduct regular sales calls, business entertainment, educational offerings and special events with customers/prospects to increase new patient referrals.
• Manage database, including contact information, preferences, protocols and special requests.
• Communicate referring office concerns, complaints, and compliments to the appropriate individual.
• Maintain a working knowledge of all physician specialties, referral patterns and competitors. Share knowledge with Practice Managers.
• Develop and communicate weekly plans to effectively target customers and maintain frequency with top accounts.
• Based on business needs, coordinate and facilitate regular pathways for communication with clinics/hospitals to capitalize on opportunities for growth.

Skills

Organizational skills

Interpersonal skills

Communication skills

Time management

Team player

Relationship development

HIPAA confidentiality

Education

Bachelor’s Degree in marketing or healthcare-related field

Job description

Jax Spine & Pain Centers is North Florida’s leading provider of progressive interventional pain relief for the treatment of back, neck, shoulder, knee, hip and chronic pain. We are seeking a Marketing Representative to join our team.

Job Description

• Identify and target key physicians and physician groups based on historical business trends, referring history and physician specialty.
• Schedule and conduct regular sales calls, business entertainment, educational offerings and special events with customers/prospects to increase new patient referrals.
• Manage database, including contact information, preferences, protocols and special requests.
• Communicate referring office concerns, complaints, and compliments to the appropriate individual.
• Maintain a working knowledge of all physician specialties, referral patterns and competitors. Share knowledge with Practice Managers.
• Develop and communicate weekly plans to effectively target customers and maintain frequency with top accounts.
• Based on business needs, coordinate and facilitate regular pathways for communication with clinics/hospitals to capitalize on opportunities for growth.

Qualifications

• Strong organizational and interpersonal skills.
• Excellent communication skills, both written and verbal.
• Solid time management and execution skills.
• Able to work as a positive team member with peers and management.
• Able to develop, foster and advance relationships with others, both within and outside of the organization.
• Ability to maintain and ensure confidentiality of all patient/client information in accordance with HIPAA policies and procedures.
• Bachelor’s Degree in marketing or healthcare-related field preferred.

Benefits

• 401(k).
• 401(k) matching.
• Dental insurance.
• Disability insurance.
• Employee assistance program.
• Health insurance.
• Life insurance.
• Paid time off.
• Travel reimbursement.
• Vision insurance.

Schedule

• Day shift.
• Monday to Friday.