Patient Journey Navigator-Gene & Cell Therapy

Kelly Science, Engineering, Technology & Telecom; United States; Remote; USD 83,000 - 110,000; Full time

Job summary

Kelly Science, Engineering, Technology & Telecom seeks a Clinical Research Patient Journey Navigator for a contract role supporting a biotechnology client advancing cell therapy research in oncology. You will manage patient journeys from informed consent through randomization and treatment, coordinating across sites and internal teams to move cases end-to-end efficiently.

The ideal candidate has 5+ years in clinical operations or related fields, practical cell & gene therapy experience, and

Qualifications

• Bachelor's degree in life sciences, medicine, pharmacy, health sciences, or related; Master’s degree preferred.
• 5+ years of relevant experience in clinical operations, medical affairs, study coordination, or a related function within immunology and/or oncology.
• Practical experience in cell and gene therapy
• Experience with clinical protocols and site management
• Proficiency in project management within a clinical development environment, including hands-on use of project management tools and methodologies
• Experience in strategic planning, risk management, and change management

Responsibilities

• Complete internal training and QC checks, following guidance from the global patient journey lead.
• Lead touchpoint calls with site staff, take meeting minutes, and coordinate the patient journey in real time.
• Follow up with sites on next steps to expedite patient randomizations.
• Align with internal stakeholders to keep site activity and internal workflows in sync.
• Coordinate MVR slots, randomization dates, and manufacturing start dates with the patient journey lead.
• Guide eligible patients through the fastest compliant path to randomization.
• Tailor each patient's journey in real time based on individual needs and site constraints.
• Independently manage patient vein-to-vein workflows to support operational excellence.
• Complete and review randomization tables in alignment with the global team.
• Advise sites on EDC sections required prior to randomization.
• Collaborate with CRAs and cross-functional teams, including communication on out-of-specification issues.
• Serve as a responsive, knowledgeable point of contact for site staff, including availability after standard business hours

Skills

Clinical operations

Medical affairs

Study coordination

Immunology

Oncology

Cell therapy

Project management

Risk management

Change management

Education

Bachelor's degree in life sciences

Master's degree preferred

Job description

Title: Patient Journey Navigator, Gene and Cell Therapy

Pay: Starting at $70/hr

FT or PT: Full-Time, Contract/Consultant

Location: Fully remote position, no travel required

Requires extensive Cell & Gene Therapy experience. This must be clearly documented on your resume.

Kelly® Science & Clinical is seeking a Clinical Research Patient Journey Navigator for a contract opportunity supporting our client, a biotechnology company advancing cell therapy research in oncology. If you're dedicated to advancing clinical research, upholding Good Clinical Practice, and thrive in a fast-paced and professional environment, trust The Experts at Hiring Experts to guide your next career move.

In this role, you'll play a critical part in the successful execution of a Cell Therapy clinical trial by managing individual patient journeys from first informed consent through randomization, treatment, and the first post-treatment scan. You'll coordinate complex, time-sensitive patient cases across clinical sites and cross-functional internal teams, ensuring patients move through the end-to-end "vein-to-vein" process efficiently and compliantly.

You'll need to quickly master clinical trial protocols — particularly in melanoma — and become fluent in TCR-T cell therapy and TIL terminology. You'll serve as a trusted operational partner to investigators, physicians, and study coordinators, especially in high-pressure moments where timing and coordination matter most. Strong organization, a solution-oriented mindset, empathy for site workload, and a service-first attitude are essential to success in this position.

Key Responsibilities

• Complete internal training and QC checks, following guidance from the global patient journey lead
• Lead touchpoint calls with site staff, take meeting minutes, and coordinate the patient journey in real time
• Follow up with sites on next steps to expedite patient randomizations
• Align with internal stakeholders (Clinical Operations, Clinical Development, Clinical Sciences, Global Patient Supply, Project Management, GMP Operations, Quality Control, Quality Assurance) to keep site activity and internal workflows in sync
• Coordinate MVR slots, randomization dates, and manufacturing start dates with the patient journey lead
• Guide eligible patients through the fastest compliant path to randomization
• Tailor each patient's journey in real time based on individual needs and site constraints
• Independently manage patient vein-to-vein workflows to support operational excellence
• Complete and review randomization tables in alignment with the global team
• Advise sites on EDC sections required prior to randomization
• Collaborate with CRAs and cross-functional teams, including communication on out-of-specification issues
• Serve as a responsive, knowledgeable point of contact for site staff, including availability after standard business hours

Qualifications

• Bachelor's degree in life sciences, medicine, pharmacy, health sciences, or a related discipline required; Master's degree preferred
• 5+ years of relevant experience in clinical operations, medical affairs, study coordination, or a related function within immunology and/or oncology
• Practical experience in cell and gene therapy
• Experience with clinical protocols and site management
• Proficiency in project management within a clinical development environment, including hands-on use of project management tools and methodologies
• Experience in strategic planning, risk management, and change management