Patient Journey Navigator, Gene & Cell Therapy

Kelly Services; Stafford (TX); Remote; USD 80,000 - 113,000; Full time

Job summary

Kelly Science & Clinical seeks a Clinical Research Patient Journey Navigator for a contract role supporting a biotech client advancing cell therapy oncology programs. You will manage patient journeys from consent through randomization, treatment, and initial post-treatment scanning, coordinating with sites and internal teams.

You will learn trial protocols, specialize in TCR-T and TIL terminology, and partner with investigators and study coordinators in high-pressure moments requiring timing and

Qualifications

• Bachelor's degree in life sciences, medicine, pharmacy, health sciences, or related discipline required; Master's preferred.
• 5+ years of relevant experience in clinical operations, medical affairs, study coordination, or related function within immunology and/or oncology.
• Practical experience in cell and gene therapy.
• Experience with clinical protocols and site management.
• Proficiency in project management within a clinical development environment, including hands-on use of project management tools and methodologies.
• Experience in strategic planning, risk management, and change management.

Responsibilities

• Complete internal training and QC checks, following guidance from the global patient journey lead.
• Lead touchpoint calls with site staff, take meeting minutes, and coordinate the patient journey in real time.
• Follow up with sites on next steps to expedite patient randomizations.
• Align with internal stakeholders to keep site activity and internal workflows in sync.
• Coordinate MVR slots, randomization dates, and manufacturing start dates with the patient journey lead.
• Guide eligible patients through the fastest compliant path to randomization.
• Tailor each patient’s journey in real time based on individual needs and site constraints.
• Independently manage patient vein-to-vein workflows to support operational excellence.
• Complete and review randomization tables in alignment with the global team.
• Support global patient tracking efforts.
• Advise sites on EDC sections required prior to randomization.
• Collaborate with CRAs and cross-functional teams, including communication on out-of-specification issues.
• Serve as a responsive, knowledgeable point of contact for site staff, including availability after standard business hours.

Skills

Cell Therapy

Clinical Operations

Project Management

Oncology

Melanoma Protocols

Cross-functional Coordination

Education

Bachelor's in Life Sciences

Master's preferred

Tools

PM Tools

GMP/QA Knowledge

Job description

Title: Patient Journey Navigator, Gene and Cell Therapy

Pay: Starting at $70/hr

FT or PT: Full-Time, Contract/Consultant

Location: Fully remote position, no travel required

Assignment duration: 3+ months, extensions possible

Requires extensive Cell & Gene Therapy experience. This must be clearly documented on your resume.

Kelly® Science & Clinical is seeking a Clinical Research Patient Journey Navigator for a contract opportunity supporting our client, a biotechnology company advancing cell therapy research in oncology.

In this role, you'll play a critical part in the successful execution of a Cell Therapy clinical trial by managing individual patient journeys from first informed consent through randomization, treatment, and the first post-treatment scan. You'll coordinate complex, time-sensitive patient cases across clinical sites and cross-functional internal teams, ensuring patients move through the end-to-end "vein-to-vein" process efficiently and compliantly.

You'll need to quickly master clinical trial protocols — particularly in melanoma — and become fluent in TCR-T cell therapy and TIL terminology. You'll serve as a trusted operational partner to investigators, physicians, and study coordinators, especially in high-pressure moments where timing and coordination matter most. Strong organization, a solution-oriented mindset, empathy for site workload, and a service-first attitude are essential to success in this position.

Key Responsibilities

• Complete internal training and QC checks, following guidance from the global patient journey lead

• Lead touchpoint calls with site staff, take meeting minutes, and coordinate the patient journey in real time

• Follow up with sites on next steps to expedite patient randomizations

• Align with internal stakeholders (Clinical Operations, Clinical Development, Clinical Sciences, Global Patient Supply, Project Management, GMP Operations, Quality Control, Quality Assurance) to keep site activity and internal workflows in sync

• Coordinate MVR slots, randomization dates, and manufacturing start dates with the patient journey lead

• Guide eligible patients through the fastest compliant path to randomization

• Tailor each patient’s journey in real time based on individual needs and site constraints

• Independently manage patient vein-to-vein workflows to support operational excellence

• Complete and review randomization tables in alignment with the global team

• Support global patient tracking efforts

• Advise sites on EDC sections required prior to randomization

• Collaborate with CRAs and cross-functional teams, including communication on out-of-specification issues

• Serve as a responsive, knowledgeable point of contact for site staff, including availability after standard business hours

Qualifications

• Bachelor's degree in life sciences, medicine, pharmacy, health sciences, or a related discipline required; Master's degree preferred

• 5+ years of relevant experience in clinical operations, medical affairs, study coordination, or a related function within immunology and/or oncology

• Practical experience in cell and gene therapy

• Experience with clinical protocols and site management

• Proficiency in project management within a clinical development environment, including hands-on use of project management tools and methodologies

• Experience in strategic planning, risk management, and change management

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world’s most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals—it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and affirmative action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.