Patient Interviewer- Temple Main|8am-5pm

Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 36,000 - 60,000; Full time

Job summary

Temple University Hospital is seeking a Patient Interviewer to ensure accurate patient registration across admissions, outpatient services, radiology and the ED. The role emphasizes verifying insurance, handling billing data, and guiding patients through the registration process with a focus on a positive encounter.

Required are a high school diploma and at least 3 years in patient access or related roles, plus familiarity with insurance verification and TUHS/TUH sponsored training where

Qualifications

• 3 years experience in Patient Access or related role.
• Experience with insurance requirements, verification, and third‑party billing.
• Completion of TUH/TUHS training program may substitute for experience.

Responsibilities

• Register patients accurately and efficiently for hospital services.
• Gather and process registration, billing and related information.
• Verify patient insurance coverage and benefits.
• Review registration flow with patients and families; ensure a positive first impression.

Skills

Patient Access knowledge

Insurance verification

Billing information processing

General hospital admissions experience

Education

High School Diploma

Job description

Job Description - Patient Interviewer- Temple Main|8am-5pm (264949)

Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital.

Education

• High School Diploma or Equivalent Required or
• Combination of relevant education and experience may be considered in lieu of degree Required

Experience

• 3 years experience in Patient Access Required
• General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required
• 3 years experience in a related role Required
• General Experience Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience Required

Licenses

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Your Tomorrow is Here!

Temple University Hospital is a nationally respected teaching hospital on Temple University's bustling Health Sciences Center campus. The hospital provides a comprehensive array of healthcare services both basic and complex to patients from around the corner, across the country and around the world. As the chief clinical training site for the Lewis Katz School of Medicine at Temple University, the hospital provides a dynamic environment for high-quality care, teaching, and cutting edge research.

Temple Health refers to the health, education and research activities carried out by the affiliates of Temple University Health System (TUHS) and by the Lewis Katz School of Medicine at Temple University. TUHS neither provides nor controls the provision of health care. All health care is provided by its member organizations or independent health care providers affiliated with TUHS member organizations. Each TUHS member organization is owned and operated pursuant to its governing documents.