Patient Intake Coordinator

UF Health Proton Therapy Institute; Jacksonville (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

UF Health Proton Therapy Institute in Jacksonville, FL seeks a Patient Intake Coordinator to welcome prospective cancer patients and explain available radiation oncology services. You will obtain clinical reports and images for the initial consultation and coordinate scheduling of bloodwork, imaging, and other tests.

The role requires strong communication, organization, and the ability to work in a fast-paced environment.

Qualifications

• Minimum of one year experience in a healthcare setting or two years in customer service.
• Oncology experience preferred.

Responsibilities

• Obtain clinical reports and images required for the initial consultation.
• Schedule bloodwork, imaging studies, and other tests needed at the time of consultation.
• Provide medical and scheduling information to multiple departments.

Skills

Communication skills

Organizational skills

Attention to detail

Teamwork

Ability to work in fast-paced env

Education

Associates degree or Medical Assistant certificate

Tools

MOSAIQ

EPIC

Word

Outlook

Excel

Job description

The University of Florida Health Proton Therapy Institute, located in Jacksonville, Florida, has an opening for a Patient Intake Coordinator. A Patient Intake Coordinator speaks to prospective patients recently diagnosed with cancer, providing them with information about the various radiation oncology services UFHPTI offers. Coordinator is responsible for obtaining clinical reports and images that are required for the initial consultation. Coordinator is also responsible for scheduling bloodwork, imaging studies, and other tests needed at the time of consultation. Coordinator will provide medical and scheduling information to a variety of departments in the company.

Qualified candidates should have a minimum of one year of experience working in a related

Healthcare field and/or two years customer service experience. Prior oncology experience preferred. Associates degree or Medical Assistant certificate is preferred. Experience using Mosaiq and EPIC, electronic medical record systems, preferred.

UFHPTI is looking for a highly motivated individual who has a desire to help patients, takes initiative, and has a positive attitude. Above average communication skills, both oral and written, are required. Coordinator must be able to work in a fast-paced environment, prioritize tasks logically, and have strong organizational skills. Coordinator must be able to handle stressful situations in a professional manner. Coordinator must be detail oriented, have excellent interpersonal skills, and anticipate problems before they occur. Coordinator must be able to work as a team and independently. Proficiency with Word, Outlook and Excel is required.

Why UFHPTI?

• Competitive salary and benefits package
• An inspiring work environment dedicated to innovation and excellence
• The opportunity to contribute to life-changing cancer treatments and patient outcomes
• Be part of a collaborative, mission-driven team committed to world-class service

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

UFHPTI offers a competitive salary/benefits package, an excellent work environment and the opportunity to be part of a team committed to providing world-class service to our patients.

UFHPTI is an equal opportunity employer and supports a drug free workplace.

Equal Opportunity Employer

As an equal opportunity employer , the University of Florida Proton Therapy Institute hires without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. We invite you to complete the optional self-identification fields below used for compliance with government regulations and record-keeping guidelines.

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