Patient Intake Coordinator

Insight Global; Houston (TX); Remote; USD 40,000 - 55,000; Full time

Job summary

A healthcare organization is seeking a Patient Intake Coordinator in Texas. The role involves registering new patients, verifying insurance, and providing excellent customer service while handling 40-50 calls daily. Ideal candidates have healthcare experience, multitasking ability, and familiarity with systems like Athena and Leading Reach. This position is remote.

Qualifications

• 2+ years of healthcare experience in registration and scheduling.
• Experience in verifying patient insurance and checking eligibility.
• Strong attention to detail and ability to multitask.

Responsibilities

• Handle calls to register new patients and schedule initial consultation appointments.
• Obtain patient records and input them into the system.
• Check patient eligibility and verify insurance during information input.

Skills

Healthcare experience

Insurance verification

Call center experience

Multitasking ability

Customer service experience

Education

HS Diploma or GED

Tools

Athena

Leading Reach

Job description

Overview

A cancer treatment specialist group is seeking a Patient Intake Coordinator to support their growing needs. This team will be handling calls to get new patients registered and scheduled for an initial consultation appointment. The new patient coordinator will obtain patient records, demographic information, referral information and they will input it into the system and schedule the patient for their initial consultation appointment with the provider.

When inputting patient information they will also check the patients eligibility and verify their insurance. The ideal candidate will have the ability to multitask and navigate different systems while taking care of the patient and providing top tier customer service. In this role you will be handling about 40-50 patient calls daily. This position is based in Texas and will be remote.

Responsibilities

• Handle calls to register new patients and schedule initial consultation appointments.
• Obtain patient records, demographic information, and referral information, input into the system, and schedule the initial consultation with the provider.
• Check patient eligibility and verify insurance during information input.
• Multitask and navigate different systems while providing high-quality patient care and customer service.
• Manage approximately 40–50 patient calls daily.

Qualifications

• 2+ years of healthcare experience registering and scheduling patients
• Experience verifying patient insurance and checking eligibility
• Experience working in a call center environment and answering calls
• Experience navigating different systems
• Strong attention to detail and ability to multitask
• Customer service experience
• Remote in Texas
• HS Diploma or GED
• Experience with Athena or Leading Reach

Equal Opportunity

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.