Patient Insurance Verification Specialist - Onsite

Tennova Healthcare- Turkey Creek Medical Center; Knoxville (TN); On-site; USD 34,000 - 50,000; Full time

Job summary

The Insurance Verification Representative at Tennova Healthcare - Turkey Creek Medical Center in Knoxville, TN handles verifying insurance coverage and benefits for scheduled procedures to ensure accurate patient records and timely reimbursement. The role collaborates with clinical and administrative teams to provide a seamless patient experience on-site.

This position requires 0-2 years of related experience and strong attention to detail with basic computer and billing software skills.

Qualifications

• 0-2 years of experience in insurance verification, billing, or a related role in a healthcare setting.
• Basic knowledge of insurance terminology, eligibility verification, and authorization processes.
• Strong attention to detail and accuracy in data entry and documentation.
• Effective communication and interpersonal skills for interacting with patients, staff, and insurance companies.
• Proficient in basic computer skills and healthcare billing or insurance software.

Responsibilities

• Verifies patient insurance information, including eligibility, benefits, and coverage limitations.
• Reviews scheduled services and procedures to determine any necessary pre-certifications or authorizations.
• Coordinates with insurance providers to obtain required authorizations and verifies prior approvals.
• Communicates insurance requirements and benefit information to patients and answers any questions related to coverage.
• Accurately enters and updates insurance information in the patient’s medical record and billing systems.
• Identifies and resolves any insurance-related discrepancies or issues, working with other departments as necessary.
• Assists with resolving denied authorizations and facilitates appeals as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Attention to detail

Communication skills

Data entry

Time management

Healthcare software familiarity

Tools

Billing software

EMR systems

Job description

The Insurance Verification Representative at Tennova Healthcare - Turkey Creek Medical Center in Knoxville, TN handles verifying insurance coverage and benefits for scheduled procedures to ensure accurate patient records and timely reimbursement. The role collaborates with clinical and administrative teams to provide a seamless patient experience on-site.

This position requires 0-2 years of related experience and strong attention to detail with basic computer and billing software skills.