Patient Healthcare & Medication Coordinator

House of Hope, Inc.; Fort Lauderdale (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

SIMPLE IRA

SIMPLE IRA matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

House of Hope, Inc. is seeking an organized, compassionate Patient Healthcare & Medication Coordinator to join our residential treatment team. You will bridge clients with essential healthcare services, coordinate appointments, and ensure medication compliance to support recovery.

The role emphasizes coordinating care, navigating Medicaid benefits, and maintaining accurate documentation with EMR systems. Equal opportunity employer and commitment to a Drug-Free Workplace are noted.

Qualifications

• High School Diploma required; Bachelor's degree preferred.
• Medical Assistant certification preferred.
• 1+ years in care coordination and 2+ years in behavioral health (preferred).
• Direct experience with individuals navigating substance use disorders.
• Computer literacy and hands-on comfort with EMR platforms.

Responsibilities

• Coordinate Care: Assist clients in accessing medical, dental, vision, housing, financial, and legal services.
• Navigate Benefits: Support clients in obtaining, tracking, or reactivating Medicaid and disability benefits.
• Manage Medications: Oversee timely medication distribution, daily compliance checks, and EMR updates.

Skills

Clear communication

Problem solving

Cultural competence

Computer literacy

Education

High School Diploma

Bachelor's degree

Tools

EMR systems

Job description

Benefits

• SIMPLE IRA
• SIMPLE IRA matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

House of Hope is looking for an organized, compassionate Patient Healthcare & Medication Coordinator to join our residential treatment team. In this vital role, you will be the bridge between our clients and the essential healthcare services they need to succeed in their recovery journey. From coordinating appointments and navigating Medicaid benefits to ensuring medication compliance, your work will provide the daily stability our residents depend on.

Key Responsibilities

• Coordinate Care: Assist clients in accessing critical medical, dental, vision, housing, financial, and legal advocacy services.
• Navigate Benefits: Support clients in obtaining, tracking, or reactivating vital resources like Medicaid and disability benefits.
• Manage Medications: Oversee timely medication distribution, conduct daily compliance checks, and log updates accurately in the EMR system.
• Ensure Continuity: Monitor new prescriptions to guarantee seamless documentation and uninterrupted client care.
• Handle Documentation: Complete and upload all incidental funds paperwork with strict accuracy and adherence to agency policy.
• Support Transitions: Collaborate closely with counselors to build thorough, safe, and effective discharge plans.

Qualifications

• Education: High School Diploma required; Bachelor's degree preferred.
• Certifications: Medical Assistant certification preferred.
• Experience: 1+ years in care coordination and 2+ years in behavioral health (preferred).
• Preferred Background: Direct experience with individuals navigating substance use disorders.
• Technical Skills: Computer literacy and hands-on comfort with EMR platforms.
• Core Traits: Clear communication, strong problem-solving skills, and cultural competence with diverse populations.

Schedule

• Standard day shift (Monday to Friday, with occasional flexibility required).

House of Hope is an Equal Opportunity Employer, a Drug-Free Workplace, and we use E-Verify.