Patient Food Hosp Attendant - Tray Builder 2

Orlando Health; Orlando (FL); On-site; USD 28,000 - 34,000; Full time

Job summary

Join a leading healthcare institution as a Patient Food Hospitality Attendant, providing exceptional service to patients and guests. This entry-level, full-time position at Orlando Regional Medical Center emphasizes communication and customer service skills. Enjoy immediate benefits and comprehensive support for your professional growth.

Benefits

Comprehensive Benefits

Career-growing FREE education programs

Immediate Benefits

Qualifications

• Ability to read and differentiate between words and numbers.
• Ability to write simple correspondence.

Responsibilities

• Responsible for delivery of the proper tray to the correct patient.
• Monitors patient diet prescription and quality standards.

Skills

Communication

Customer Service

Job description

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Patient Food Hospitality Attendant

Position Summary

Patient Food Hospitality Attendant

Location: Orlando Regional Medical Center, Downtown Orlando, Florida

Department: ORMC Food & Nutrition Services

About Us

Orlando Regional Medical Center is a leading healthcare institution recognized for its excellence. Our accolades include:

• National ranking in 1 Adult Specialty and 4 Children's Specialties
• Regional ranking as #7 in Florida, #2 in Orlando, and #3 in Florida (Children’s)
• High performance in 3 Adult Specialties and 12 Procedures/Conditions
  
  

Position Summary

The Patient Food Hospitality Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience

Qualifications

Education/Training:

• Ability to read, recognize, and differentiate between words and series of numbers
• Ability to write simple correspondence
• Ability to respond to common inquiries or complaints from customers
  
  

Licensure/Certification

• None required
  
  

Experience

• None required
  
  

Essential Functions

Displays excellent communication and customer service skills with patients, nursing staff and visitors

• Responsible for delivery of the proper tray to the correct patient using proper customer service skills.
• Functions as an integral part of the Orlando Health team to support the nutritional needs of the patient.
• Responsible for arranging trays on delivery cart and logging delivery times.
• Logs tray locations and ensures trays are delivered to patients within a reasonable required time.
• Responsible for collection of money for guest trays and the logging of money with the diet office.
• Responsible for collection and removal of soiled trays from floors and for keeping work areas cleaned
• Coordinates tray delivery with the expeditor and with the diet office when necessary.
• Assists with expediting trays from list and call preparation areas, checking trays for accuracy and completeness.
• Monitors patient diet prescription, diet order changes, nourishment orders, late tray requests and quality standards.
• Accurately takes and checks patient menus according to physician diet orders
  
  

Top Reasons To Work At Orlando Health

• Recognized Excellence: Named one of America's Best-In-State Employers by Forbes
• Comprehensive Benefits: Access to career-growing FREE education programs and well-being services for you and your family
• Immediate Benefits: Enjoy benefits from day one with flexible options to balance your personal and professional life
  
  

Apply Now

Join a team dedicated to excellence in healthcare and food service. Apply today to start your career with Orlando Regional Medical Center!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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