Patient Food Hosp Attendant - Runner 3

Orlando Health; Orlando (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

Orlando Health is seeking a Patient Food Hospitality Attendant to provide exceptional customer service and a memorable dining experience to patients. This role involves ensuring correct food deliveries, maintaining cleanliness, and supporting nutritional requirements. Applicants will benefit from a recognized employer offering immediate benefits and career growth opportunities.

Benefits

Comprehensive Benefits

Access to free education programs

Flexible options to balance personal and professional life

Qualifications

• Ability to read, recognize, and differentiate between words and series of numbers.
• Ability to respond to common inquiries or complaints from customers.

Responsibilities

• Responsible for delivery of the proper tray to the correct patient using proper customer service skills.
• Logs tray locations and ensures trays are delivered to patients in a timely manner.
• Monitors patient diet prescription, diet order changes, and quality standards.

Skills

Communication skills

Customer service skills

Education

Ability to read and write simple correspondence

Job description

Position Summary

Patient Food Hospitality Attendant

Location: Orlando Regional Medical Center, Downtown Orlando, Florida
Department: ORMC Food & Nutrition Services

About Us:
Orlando Regional Medical Center is a leading healthcare institution recognized for its excellence. Our accolades include:

• National ranking in 1 Adult Specialty and 4 Children's Specialties
• Regional ranking as #7 in Florida, #2 in Orlando, and #3 in Florida (Children’s)
• High performance in 3 Adult Specialties and 12 Procedures/Conditions

Position Summary:
The Patient Food Hospitality Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience.

Qualifications:

Education/Training:

• Ability to read, recognize, and differentiate between words and series of numbers
• Ability to write simple correspondence
• Ability to respond to common inquiries or complaints from customers

Licensure/Certification:

• None required

Experience:

• None required

Essential Functions:

Displays excellent communication and customer service skills with patients, nursing staff and visitors

• Responsible for delivery of the proper tray to the correct patient using proper customer service skills.
• Functions as an integral part of the Orlando Health team to support the nutritional needs of the patient.
• Responsible for arranging trays on delivery cart and logging delivery times.
• Logs tray locations and ensures trays are delivered to patients within a reasonable required time.
• Responsible for collection of money for guest trays and the logging of money with the diet office.
• Responsible for collection and removal of soiled trays from floors and for keeping work areas cleaned
• Coordinates tray delivery with the expeditor and with the diet office when necessary.
• Assists with expediting trays from list and call preparation areas, checking trays for accuracy and completeness.
• Monitors patient diet prescription, diet order changes, nourishment orders, late tray requests and quality standards.
• Accurately takes and checks patient menus according to physician diet orders

Top Reasons to Work at Orlando Health:

• Recognized Excellence: Named one of America's Best-In-State Employers by Forbes
• Comprehensive Benefits: Access to career-growing FREE education programs and well-being services for you and your family
• Immediate Benefits: Enjoy benefits from day one with flexible options to balance your personal and professional life

Apply Now:
Join a team dedicated to excellence in healthcare and food service. Apply today to start your career with Orlando Regional Medical Center!